Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)

It was a good hotel. Location is good, hotel service is also good. It is close to west lake, 10 minutes by walking. There are also some restaurants around here.

Very well located, this hotel offers all you need! We had a large DB for 3 nights and it was just perfect to cover all our requirements! We’d Like to mention the friendliness and helpfullness of the Staff, in particular Xiao Rao at Reception ! We will come back!

this location is super convenient and central to many key destinations. 5-10 min away from West Lake, 5-10 min away from Hefang Cultural Street, and 10-15 min away from Longxiang Shopping District. The janitorial staff has been super kind and cleans the hotel room (bed, bathroom, etc. daily), and the air conditioning is super comfortable especially after a long humid day walking in Hangzhou’s Shopping Districts. Very comfortable beds!! Highly recommended for the comfortable amenities and facilities 这个位置非常便利，处于许多重要目的地的中心位置。距离西湖5到10分钟路程，距离河坊文化街5到10分钟路程，距离龙翔购物区10到15分钟路程。保洁人员非常友善，每天都会打扫酒店房间（包括床铺、浴室等等），而且在杭州的购物区逛了漫长潮湿的一天后，这里的空调让人感觉格外舒适。很舒服的床子！ 这里的设施舒适宜人，强烈推荐入住。

Great stay near west lake! Easy walk to many shops and the beautiful parks near the lake. Helpful front desk and soft bed. I decided to stay here one more night.

Great stay, very convenient can order delivery with the robot sending it to your room. There is also a shopping mall near to the hotel.

We visited Hangzhou and stayed at this hotel from 17-19 April 2025. Overall, we were very satisfied with our stay. The room was clean and came with all the necessary amenities. The hotel is conveniently located near popular attractions such as Qinghefang Ancient Street, City God Pavilion, and the famous West Lake. Most importantly, the staff were very welcoming and provided excellent service throughout our stay.