Lan'ou International Hotel, Wulin Square, West Lake, Hangzhou anmeldelser

The stay was comfortable and the location is excellent—just at a corner of Wulin Square Metro Station . Exit D is especially convenient as it has a lift, which is helpful if you're carrying luggage. Getting from the airport is straightforward: take Line 19 and transfer to Line 2. The hotel is also within walking distance of major attractions—Wulin Square is about 10 minutes away, and the scenic West Lake is around a 20-minute walk. There are plenty of food options nearby, including the Muslim-friendly Houssani Restaurant, which is a great plus for halal food seekers. However, breakfast was very basic, with limited variety and mostly simple Chinese dishes. One unusual design issue was the placement of the sink/wash basin—it was located outside the bathroom, right in front of the room door. This often caused the floor to get wet and felt inconvenient. No coffee provided in room:

Location is far from everywhere. Nearby don’t have much eateries that are within walking distance and breakfast is simple Chinese dishes, eat the same thing for three days are boring. Coffee like water. Only good is the staff that are attentive and helpful

Firstly when me allotted the rooms were very smelly and not ventilated, then we complained at reception, the reception lady was very helpful and gave us very good and ventilated. There service was extremely good 👌👌👌

Best hotel in China I've ever been too. Excellent location: near the subway station, a lot of malls, cafes, restaurants. The hotel was clean, warm and cozy. The staff helped me to order some food and load my luggage into the taxi.

Excellent hotel with fantastic service and amenities. Washing machine and dryer available, strong WiFi in rooms, and Chinese tea + water in room. Front desk staff were polite and extremely helpful in helping me with various random issues (e.g. providing me w china mobile number for food delivery, accomodating to room extension without hassle, replacing room card when I misplaced mine almost immediately after check in) Location is about 20min walk from the nearest attraction (Westlake and/or Wulin night market). Also, kinda cool that it's directly opposite a TCM hospital.

Very much worth the value, good location with metro station right in-front.

The receptionist very polite and friendly. And hotel facilities very new and room can AI control . Highly recommended

staff super friendly, excellent service. very convenient location close to subway.

The hotel staff were very friendly, and some could speak English. My hotel room was super clean, including the carpets, linen, and bathroom. In the morning, breakfast was buffet, and there were many choices. The hotel is located near West lake and I had a good window view of the lake from my room.

Great location, walking distance to the lake, closeby there is a metro station. The hotel is on the older side, even though pictures might not directly reveal this. Value for money = 8/10, I would recommend this hotel simply for its location and the Lan’ou chain being of the same quality as always. Staff is very friendly and helpful!

The hotel is nice, clean and high tech. The metro is very nearby and its at a convenient location

Very good place to stay closer to Wullinmen station. All staff was helpful and very good. Food was not for out taste so, we didn’t enjoy. We are vegetarian. I recommend the hotel:

Location was good . Close to the subway . 1 km walk to West Lake . Breakfast did not have enough variety and the salad looked old and not fresh . The coffee was like water . The room was great .

Great location, only 1 mins walk from exit A2 or A1 Wulinmen metro station, breakfast is superb and nice, hotel is modern and new, also high tech. Will stay again.