Hangzhou Platinum Hanjue Hotel

Hangzhou Platinum Hanjue Hotel anmeldelser

Hangzhou Platinum Hanjue Hotel

No.9, Coral Sha East Road, Xihu District, Hangzhou, Zhejiang, 310008, ChinaVis hoteloplysninger
Hangzhou Platinum Hanjue Hotel
Hangzhou Platinum Hanjue HotelHangzhou Platinum Hanjue HotelHangzhou Platinum Hanjue Hotel
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

9.3/10
Enestående
3621 anmeldelse
Bekræftede anmeldelser
Placering9.5
Faciliteter9.5
Service8.9
Renlighed9.4
Filtrer efter:
Sortér efter:
Alle anmeldelser(3621)
Positive anmeldelser(3491)
Anmeldelser med billeder/video(624)
God værdi for pengene(355)
Godt indrettet(315)
Stilfuldt miljø(258)
Luksuriøst(232)
Store værelser(130)
Venligt personale i receptionen(97)
Fantastisk badekar(50)
Mærkelig lugt på værelset(50)
Negative anmeldelser(130)
Deguy
Budget Double Bed Room J
Overnattede i jul. 2024
Solorejsende
49 anmeldelse
10.0/10
Enestående
Slået op den 9. sep. 2024
Beautiful yet affordable hotel in Hangzhou. The rooms are very spacious and lots of shops around.
Oversæt
Svar fra overnatningssted: 感謝您的下榻與點評,您的滿意是對我們服務的肯定,期待您的再次光臨。
Catherine cat cat
Gæsteværelse (dobbelt seng) EF
Overnattede i nov. 2024
Familie
3 anmeldelse
8.0/10
Meget god
Slået op den 24. dec. 2024
Hotel decor and ambience is luxurious and grand. Room is clean and comfortable. Everything in the room gives a luxurious feel but most items in the room are chargeable. Shower gel and shampoo were only quarter-filled in the dispenser in the shower cubicle. Conditioner is not provided. The beautiful luxury bathtub does not have any bath wash provided. The bath salts is chargeable. Soap is also not provided. The hotel also do not provide children’s slippers and toothbrush. Breakfast was average and choices were limited. Service provided were average. There is no warmth in the service provided. Staff were not very friendly and helpful.
Oversæt
Svar fra overnatningssted: 尊敬的貴賓:您好!非常感謝您在百忙之中抽出時間與我們分享您的寶貴意見。能夠為您服務是我們的榮幸,您的任何意見對我們都至關重要,近期客流量較大,我們會提高工作效率,為每位賓客提供高效的服務,使廣大客户能夠乘興而來,滿意而歸,真誠期待您的再次光臨,祝你身體健康,萬事如意!
Gæstebruger
Gæsteværelse (2 senge)J
Overnattede i aug. 2024
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 17. sep. 2024
Very nice hotel
Oversæt
Svar fra overnatningssted: 感謝您的下榻與點評,您的滿意是對我們服務的肯定,期待您的再次光臨。
Anonym bruger
FritidsværelseG
Overnattede i dec. 2024
Familie
5 anmeldelse
10.0/10
Enestående
Slået op den 14. feb. 2025
The quality is very good for the low price
Oversæt
Svar fra overnatningssted: 感謝您的下榻與點評,您的滿意是對我們服務的肯定,期待您的再次光臨。
GAURAV SAIN
Gæsteværelse (2 senge)J
Overnattede i feb. 2025
Forretningsrejsende
7 anmeldelse
10.0/10
Enestående
Slået op den 13. mar. 2025
Excellent spacious rooms ,clean
Oversæt
Svar fra overnatningssted: 感謝您的下榻與點評,您的滿意是對我們服務的肯定,期待您的再次光臨。
Anonym bruger
Gæsteværelse (Dobbelt seng)G
Overnattede i sep. 2023
Forretningsrejsende
6 anmeldelse
10.0/10
Enestående
Slået op den 6. nov. 2023
It was an amazing experience staying in this hotel. Although this was my first time booking hotel in china, turned out it was more than what i expected to be. Booked one room range in floor 1-7 (ps. Be careful don’t choose the basement one if you like to have a great view). Definitely will come back! 10/10 谢谢!
Oversæt
Svar fra overnatningssted: Dear guest, Thanks for your staying with us during your journey in Hangzhou,this comment really encourage us to develop our hotel management.We also look forward to having you for more returning.
CotterallDebay
Student Room
Overnattede i okt. 2023
Solorejsende
3 anmeldelse
7.5/10
Slået op den 25. nov. 2023
The room was luxuriously appointed. But what about the 20 yuan "deposit fee"? In China, it is standard practice to pay a deposit when you arrive, normally 500 yuan. The hotel gives this back to you when you leave, minus anything you might have taken from the mini-bar etc. I used to pay this in cash back in the pre-e-money days... It was always repaid in full. Now of course cash is a rarity in China's big cities. At the HZ Platinum Hanjue, I paid a 500 yuan deposit using my WeChat account. When I checked out, they said the money would be credited back to my WeChat account in the afternoon. It was, but not 500, just 480. There is no charge when you transfer money between wechat accounts so I was surprised by this commission. This is a luxurious-looking hotel but it has a cold heart. Try to find something smaller and friendlier with more of a human touch.
Oversæt
Svar fra overnatningssted: Thank you very much for choosing Hangzhou Buckingham Grand Hotel and providing us with timely feedback on your stay experience. For the convenience of guests, a small bar has been equipped in your room, with clear pricing and on-demand charges. We have checked your room bill and found that you used a box of 20 yuan Longjing tea during your stay. The cost of using Longjing tea was deducted from your 500 yuan deposit. If you have any questions about your bill, please contact the hotel switchboard to explain your problem, and we will handle it for you as soon as possible. It is our pride to ensure that you are satisfied during your stay, and it is also our greatest motivation to continuously improve service quality. We sincerely appreciate your trust and support in the hotel and look forward to your next visit. Thank you!
夏默 xiamo
Gæsteværelse (2 senge)J
Overnattede i dec. 2023
Forretningsrejsende
11 anmeldelse
10.0/10
Enestående
Slået op den 19. jan. 2024
Best hotel in this area . Every time i come to Hangzhou i choose . New and so clean
Oversæt
Svar fra overnatningssted: 感謝您的下榻與點評,您的滿意是對我們服務的肯定,期待您的再次光臨。
Gæstebruger
Overnattede i sep. 2023
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 22. okt. 2023
The hotel is good and nice environment. Also quite and nice location.
Oversæt
Svar fra overnatningssted: Dear Guest,thanks for choosing Hanjue Hotel Hangzhou.We’re glad to see you leaving good comments here and we wish you have a nice trip in Hangzhou.
Gæstebruger
Gæsteværelse (dobbelt seng) EF
Overnattede i nov. 2023
Andet
1 anmeldelse
10.0/10
Enestående
Slået op den 24. dec. 2023
nice 。
Oversæt
Svar fra overnatningssted: Thanks for your comment. We will keeping trying to do it better. We are still looking for forward to you and your friends selects to our hotel. Thanks again. Have a nice day!
Gæstebruger
Gæsteværelse (dobbelt seng) EF
Overnattede i mar. 2025
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 22. apr. 2025
豪華的設施,親民的價格,是白金漢爵給我的最深刻印象。房間很寬敞明亮,住着很舒服。出行也很方便,距離宋城和西湖都很近,走路過去就可以,周邊環境很好的。服務也很好,上了火車收到酒店客服的電話,馬虎的我把手機充電器落在酒店了,確認給我寄回家,非常感謝,一定要好評,並強烈推薦,來杭州就住這兒吧!
Oversæt
Svar fra overnatningssted: 感謝您的下榻與點評,您的滿意是對我們服務的肯定,期待您的再次光臨。
JunmabenchiF
Double Bed Room I
Overnattede i mar. 2025
Forretningsrejsende
18 anmeldelse
10.0/10
Enestående
Slået op den 21. apr. 2025
非常好上檔次的五星級酒店…就不多説了;誰住誰知道;上次住經大堂走動經理同意延遲退房後在按金裏還是被扣費15元沒有説明原因!感覺不妥當希望酒店重視!換位思考努力讓各方面越來越好! 設施:10 衞生:10 環境:10 服務:10
Oversæt
Svar fra overnatningssted: 感謝您的下榻與點評,您的滿意是對我們服務的肯定,期待您的再次光臨。
Daoluwujintou
Leisure Room G
Overnattede i feb. 2025
Par
132 anmeldelse
10.0/10
Enestående
Slået op den 31. mar. 2025
這家酒店裝飾造型把我的下巴驚掉了😂😂😂 你如果住過澳門豪華酒店的就不用我介紹了,那是一樣的豪華!你如果沒住過豪華酒店又不想花太多銀子,可以來這裏體驗一下,其他五星級酒店一晚的價錢可以在這裏住4-7晚,非常值得!這家酒店不單單是房間裝修極其奢侈,就連服務也是五星級的,而且還配備了人工智能入住系統。前台美女小夥個個和藹可親,那位叫周小佳(不知名字有沒有記錯)給我印象深刻,她服務不但熱情周到,還能為想佔一點小便宜的住客着想,不動聲色地滿足了住客不花錢住更高端房間😜 他們酒店的24時餐廳更是又一大驚喜!可對我這個夜貓子的嗜好了😂😂😂 我真心為他們點贊👍👍👍🌹🌹🌹
Oversæt
6/7
Svar fra overnatningssted: 感謝您的下榻與點評,您的滿意是對我們服務的肯定,期待您的再次光臨。
Gæstebruger
Budget Double Bed Room J
Overnattede i mar. 2025
Forretningsrejsende
17 anmeldelse
10.0/10
Enestående
Slået op den 25. apr. 2025
房間特別漂亮,衞生特別好,出行方便,吃飯方便,下次來杭州還會選擇這家酒店 衞生:特別棒 環境:高端大氣上檔次😎 服務:餐廳服務員阿姨都特別熱心 設施設備設施都比較先進
Oversæt
Kiki-zhan
Budget Double Bed Room J
Overnattede i feb. 2025
Solorejsende
27 anmeldelse
6.5/10
Slået op den 13. mar. 2025
環境:地段位置都還半錯,隔兩個紅綠燈就是銀泰 服務:這麼大個酒店,搞得富麗堂皇,大堂那麼大前台辦入卻在安排三四個人,服務人員還帶頭插隊真的無語死,不知道怎麼培訓,一個態度都差得要死 設施:23年才開,整個樓道甲醛味還是很濃,沒注意看訂的房間是無窗,被安排在B1,媽呀!~竟是地下車庫那一層,悶都悶死了,整個房間味道嗆得很,走近房間就不停的咳嗽,要住一晚白血病都要得出來,果斷+錢升級了樓上帶窗户的,真的不知道怎麼想的把房間設定在地下室😓😓😓,還有酒店大堂的電梯的非常多,真的搞不靈清。
Oversæt
6/9
Svar fra overnatningssted: 尊敬的貴賓:您好!非常感謝您在百忙之中抽出時間與我們分享您的寶貴意見。能夠為您服務是我們的榮幸,您的相關意見對我們都至關重要,您提出的建議我們會反饋給相關部門,後續加強員工培訓力度,同時也建議您後續預訂時查看一下平台房型訊息,無窗均為地下,希望力求讓每位顧客都能滿意而歸,祝你身體健康,萬事如意!