Gæstebruger
20. november 2023
I will admit my mistake first, I never would have booked this reading the reviews. I can only say I must have messed up in booking and confused the reviews with another hotel. Driving in we were greeted with run downrooms and barriers closing the parking lot. The owner argued with booking that wasn't part of his hotel, but it still had the baymont wyndam sign, it was for sale. There was a man sleeping on the side of the building, and a guy riding around between the barriers on a small bike while drinking something from a paper bag. We found the part that was open, a parking lot strewn with trash and broken bottles. We walked in. At the reception desk was a blond woman attempting to teach a younger man to count. They had a envelope of cash and she was trying to get him to add it up. They did not acknowledge us at all. The reception area had a bad smell, the breakfast area has a sign over the door saying out of order, there was a raggedy nasty chair and stained carpet. After standing over 5 minutes with no acknowledgement I asked, "is this place open?" she said only this wing, then went right back to ignoring us. After another couple minutes I said, are their any ammenties. She didn't even look up as she said there haven't been for years. I again asked, "I see the out of order sign, is breakfast being served." she gave an annoyed sigh and told me the sink was out of order. Not once after the first time did she even bother to look up. We stood there longer, and then we walked out. We grabbed the last room at hampton inn. We contacted booking but the owner said the other broken down rooms and parking lot weren't his (why do they still have a baymont sign then?) and said his hotel was fine. I don't know about the room as we were ignored and not checked in. I think the money was the 50.00 cash deposit they demand and then do a room inspection upon checking out. Yeah right, cash? that means no proof and no credit card dispute if they don't get it back. The owner refused to refund out money, something I expected when I saw his angry rants at other poor reviews. I tried negotiating a half refund through booking but that was also refused, so he kept the 300, maybe he can clean the rug with it I know he will say this is all a lie and so on, just read his other responses. But consider this, we are an older retired couple, not wealthy by any means, and the treatment we received and the condition of what we got to see we walked away, knowing he would refuse to refund the money but still unwilling to stay there. We went to another hotel, had to cut our vacation short because 2 nights at the other hotel was also 300 so we gave up our third night. Now, how bad does something have to be for us to do that? Don't stay here, don't book here, don't drive by and get the creeps here...
Oversæt