Lake Villa Resort

My stay at Lake Vila Resort with my family was an absolute nightmare. From the moment we arrived, it was clear this hotel doesn’t care about its guests. The rooms were filthy—dirty bed linens with visible stains and even holes in them. It honestly looked like they never bother to clean or change anything. The dining experience was equally appalling. Both dinner and breakfast were ridiculously overpriced, and the portions were so tiny they could barely qualify as snacks. We left every meal feeling hungry and cheated. On top of that, dinner service was painfully slow—we had to ask multiple times before anyone even came to open up the dining area. Yet, they still charged an outrageous service fee (bill attached). To add insult to injury, the food was terrible. We ordered potato curry for dinner, which barely had any potato in it. The same dish seemed to be reheated and served to us for breakfast—and charged again at full price. To make matters worse, the staff and hotel manager were shockingly rude and unprofessional. The manager, in particular, was dismissive and acted like we were at fault for expecting basic cleanliness and decent service. They even had the audacity to charge us for the meat we brought to the resort. This was hands down one of the most disappointing stays I’ve ever experienced. Avoid this place at all costs—they don’t deserve your money or your time.

We had a great time at Lake Villa! The room in the treehouse was very cool and the dinner was tasty. The resort is in a quiet area and we could relax at the pool. The best was the team. They organized a great safari for us and helped us a lot! Thank you for everything!

We have been stayed in this place from 3 years around 15 times. The quality of the room food pool are getting bad visit to visit. Once the bedsheets was not washed and we requested new ones and put them on our own. This time Vege breakfast is 750/- per person which is with Dhal and sambol. Sri lankan omlet cost 500/- with just salt and pepper added. Even Not informing the guest breakfast is like this. And charging extra for the breakfast tea. The cool of the AC is not there informed thrice, saying will come to see but no response. But charging the AC room cost from the guest.