Grand Hotel Hamamatsu anmeldelser

My dad has a saying "all fur coat and no knickers" which in essence is this hotel.... there is grandeur as you walk in to the lobby and main areas but that all changes as soon as you enter the rooms.... which i'm guessing were last updated circa 1880!! You get an old fashioned key - not the worst but you kind of can guess what is to come, the room was stifling, disgustingly hot, we had to go to the lobby to get any information about cooling (distantly there is one) it is simply a fan and there was no cool air, the windows were locked so no relief there either.... we ended up wetting towels to put over ourselves!!! the bed cover was immediately taken off it was heavy and old fashioned.... the beds were uncomfortable and you could feel the springs. the bathroom was just as hideous, a small capsule with a shower over the tub (a pet peeve of mine) and for a short person such as much it was not easy to navigate, the shower wasn't much better. every hotel we have stayed at in Japan provided water in the room and an air purifier - this offered neither. the breakfast was basic buffet and a free for all, i would not recommend this hotel and this it should be scrapped from the tour list