Royal Halong Hotel

It is awesome and nice to stay In. Worth giving it a try and enjoy the room stay.

I have to say that I was very disappointed with my stay at the ‘five-star’ Royal Halong. We stayed at the ‘deluxe’ villas. Let’s first talk about the state of the property. It isn’t good. There was mould on some of the walls. The buildings looked degraded like they hadn’t been cared for for many years. Definitely far away from their peak. The staff were lacking. Computer says no was the mentality of most. English is also very limited. Though some, like the cleaners, we’re friendlier. Little things like being told we weren’t allowed clean towels. Even exchanging our old ones. Guests are only allowed one each per day. This is a ‘five-star’ hotel remember. I’ve had clean towels given with pleasure at two star hotels. Though the worst thing was that the advert is basically a lie. Those staying in the villas don’t have access to most of the facilities. We couldn’t use the spa, indoor pool, gym etc etc. This wasn’t stated at all until we checked in. We were very disappointed by this. There were however some good things. The breakfast buffet was decent. The location is quite good. The grounds are nice. The outdoor pool is quite big and suitable for swimming (if not quite as clean as we would have liked). Definitely the worst hotel of our stay in Vietnam. You could do worse, but you could do a lot better.

하롱베이가 보이는 전망 좋은 호텔입니다. 5성급 호텔이며, 카지노가 같이 있습니다. 3층의 실내수영장, 헬스장 이용하기도 아주 좋습니다. 도심가에서 조금 떨어져 있지만 걷기 용이한 거리 입니다. 호텔. 규모도 상당히 큽니다.

英語があまり話せなくて不安でしたが、安心して泊まることができました。施設の設備なども整っていて満足です。

酒店所有都很滿意，下次再住

Vị trí khá xa sunworld, khá xa biển. Nếu đi bộ phải mất tầm 20-30’. Dịch vụ tuy là nhân viên khá thân thiện và nhiệt tình nhưng lễ tân lúc check in phòng không nói rõ là uống nước lọc trong tủ lạnh là mất tiền mà nói chung chung là “nước lọc được free” khiến khách hiểu lầm. Mà nước khoáng đắt gấp 3 lần các ksan khác và gấp 10 lần ở ngoài tạp hoá. Vệ sinh thì mặt bàn vẫn hơi bám bụi. Cống phòng tắm bị tắc. Tivi không kết nối internet và view không đẹp