Hotel Kajikaso Hakone

Great river view from our room! Traditional Japanese music and dance performance by geisha professionals during dinner time, which was a great experience. We will definitely stay here next time.

The dinner was really bad: -beef is fully cooked and texture is tough - cooked crab is smelly - grilled fish is hard and does not have taste Also, my room has 3 huge problems -the water in the shower area cause flood - there is a big spider found in the room. - air condition in living room is noisy The worst part is I sent my complaint to the hotel for 2 weeks, there are no respond.

The services is amazing and friendly. There are staff who could speak and read English and willing to answer our query. I ask for safeguard my buggage when I already check out the hotel, but the hotel also willing to do it. Even more, there are some existing broken part in my baggage (which is not related to hotel), but the hotel noticed it and help using tape to reinforce the broken part for my baggage. Such services is out of my expectation, I have to give credit for the amazing service👍🏿

Closed to train station, by walk within 10 mins Good environment Good facilities in the hotel (karaoke room) Very convenient, closed to shopping Room is clean and tidy

A bit old

湯本的酒店研究了很久 從湯本站開始到最後裏面的酒店都快被我背出來了 ～最後挑了從交通到各方面都是我住的起的酒店 很滿意～ 一泊二食，晚餐早餐很好看 但是我吃不慣 不過管飽～ 服務員都態度很好很有善～ 温泉很舒服～以後起碼2晚起住～1晚不過癮～