Hotel Indigo Hakone Gora, an IHG Hotel

Good location easily accessible by bus. The river view not much value add. Amenities are adequate would be better to provide the yutata for loan for full onsen experience. The bath in the room isn't onsen water which is a pity. Restaurant is a little over priced for the quality of food. Overall service and experience are above average.

I love this hotel! From the moment we were ushered in from the shuttle coming via Odawara stn, the hotel felt very welcoming. Reception was a large open table that is not your typical hotel reception that feel too formal. we were first brought to the lower bar seating area where it’s comfy sofa seating. Check in took awhile as many guests were received from the hotel shuttle bus (25-30 seater). Staff always check in with us on the progress while we waited. Room came with private onsen though I hope it could have been the natural spring water instead of tap. Love the huge room size thats great for little kids to run around, met my standard of cleanliness as well. Breakfast adequate but not a huge spread which I find pricey at 3900 yen. Some bread, fried jap style fish, somen, cold appetisers, veg dips, fruits, around 6-8 hot dishes including omelette and poached eggs. Yet a lot of drink choices fr milk, soy, juices, teas, etc. we had the set dinner 18000 yen and 15000 yen as both of us had diff menus. Was a 3-4 course dinner, nothing out of this world and we didnt want the hassle of walking out to find food. This was one hotel we found many singaporeans (we are one too) as breakfast and dinnertime in resto is when we started noticing the accents. Nearby is a 7-11 nearby around 300m by foot if you feel peckish in middle of the night. Very pleasant stay, like that they provide mpv service to and fro gora station that would be most main boarding point to other attractions, mind that it runs till 6pm so any later you can take the Hakone Tozan bus which brings you to the pizza resto just a short 50m walk from hotel main road.

Excellent service! It was very crowded at check in but the friendly staff greeted us and sat us down at sofa, also directed us to welcome drinks and snacks. It was a bit hard to find driving to the hotel after sunset as it was tugged away in a small street. 5 minutes drive from Gora station, 7 min to Open Air Museum, and 15 min to 大涌谷 volcanic steam vent. The in room private onsen was great!! Public bath was a little disappointing, it’s quite small and co-ed, usage so we need to wear swim suits which felt a little awkward.

The hotel provides shuttle service from Odawara station. It is a relatively small hotel and it has a swimming pool (for both male and female) type of heated pool for the guests and not a traditional Ryokan onsen. A very busy place and it seems more like a business hotel.

The hotel is quite nice and the room was large and comfortable. The view of the river was nice, but the town right across the river took away from the view. Breakfast was very good and the public hot spring was nice.

Spacious and clean room, with welcoming service! We drove to Hotel Indigo Hakone Gora by ourselves arriving rather late in the evening, but still we were warmly greeted by their staff, who followed us to the car park and helped us take our luggages. Check in was smooth and we were in our room in no time! We asked the staff if there was any restaurant nearby and they printed out pages of different selections around the area! Since it was getting late, we didn't bother to go out for dinner, so we gave the hotel's restaurant a try, which quality took us by surprise! Dinner was pretty close to a fine dining experience, with good quality food and fair price - highly recommend. Breakfast was at the same restaurant and buffet style! Yum! The room was clean and spacious, however, the onsen was semi open and we were a bit worried people outside may see us. There won't be people walking right outside, but still fairly close to the gas station/ convenience store across the street - may have to put in consideration on which room type you'd choose.