Mizunoto anmeldelser

Enjoyed the hotel and loved our room! The staff were friendly and we liked all the meals. The free ramen at night was okay but otherwise the other snacks were great. The private ryokans are generally easy to get into, as most people don't stay long.

My second stay in this hotel, staffs are friendly, foods are great. For those who is coming the first time, please take the train from station 51 and get off at station 55 (Kowakidani). From station 55, you can either 1) walk for 15 mins to the hotel Or 2) take the mini 10 seats shuttle bus from 2-5 pm (every 10-15 mins), just wait at the exit. If you need a pick up outside of this time, call the hotel and they will pick you up (a local Japanese phone number in the picture attached)

It's a great getaway from the traditional Hakone crowds. We booked the private onsen due to the tattoo policies and the top floor rooms have a good view to the moutains. The restaurant facilities, service and politeness are great and we would definitely return. A great plus: an amazing cascate easy trail 5min away from the hotel. With the right shoes it takes 45-1h to reach the lake and avoid the crowds piling up on the hakone bus services.

Great variety of onsens available. Meals were delicious and we would highly recommend this hotel.

Despite my limited Japanese, the staff were friendly and attentive. The garden and hot spring foot bath are really lovely and give a nice rest after travelling.

Hotel has really nice hot spring, but the facilities are old and should be improved.

The hotel location is quite good but you gotta have a bit patience in how to get there if you drive with Navi. The service quality is decent overall. Recommend to those who would like to enjoy their stay in family style.

Comfortable and relax place

Pretty good and great price

房間很大，日式的感覺，陽台還有個小的浴池可以泡湯。酒店温泉很好，公共和私湯都有，泡好可以出來免費喝牛奶吃冰棒。 早餐和晚餐都是日式，早餐一般般，種類比較多，但是味道普通。晚餐有火鍋和燒烤兩種，我們選了燒烤，種類很多，味道不錯。晚上10:30之後還有免費夜宵拉麪提供。 距離小湧谷站很近，酒店提供免費接駁車，整體服務不錯，服務員大多可以説英語。

衞生間有點小，床單衞生一般，陽台可以泡温泉非常方便，其他設施也很完善。睡覺很安靜。晚餐有燒烤和火鍋兩種可選，感覺火鍋吃的更飽一點。早餐日式的。做公交從小田原到二の平入口下車，步行350米到達酒店，距離不遠，主要是上坡。

Execelente instalaciones y personal. Todo el staff muy atento y cordial. Siempre buscaban ayuda y ofrecieron un muy buen servicio. Regresaría sin dudarlo de nuevo.

這家酒店在山上，巴士下來需要自己爬坡上去，當然早點的話可以叫酒店來接吧！温泉酒店很贊。有私湯有公湯，房間很乾凈！晚餐吃的是omsaki，早飯也不錯！下次還會再來！

給這次的箱根酒店打滿分，首先交通方便，雖然在山上但是有一個711在附近，酒店裡設施齊全，公湯和私湯都體驗了，非常不錯，很舒服，冰牛奶，冰棍都是免費的，服務態度非常好。早飯是最驚喜的，儀式感滿滿