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Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.7
Renlighed4.7
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sxlyaya
Standard-værelse med to enkeltsenge
Overnattede i dec. 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 1. feb. 2025
Quite nice, there is hot spring,almost no one, hotel is near the glass museum
Oversæt
6/8
Svar fra overnatningssted: この度は箱根ハイランドホテルをご利用いただきまして誠にありがとうございます。ごゆっくりお過ごしいただけて、私たちも嬉しい限りでございます。また箱根にお越しの際はお立ち寄りいただけますと幸いです。スタッフ一同心よりお待ちしております。
Gæstebruger
Standard-værelse med to enkeltsenge
Overnattede i aug. 2024
Forretningsrejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 5. nov. 2024
The hotel room was real nice and we were able to see deer from the window! Recommend this hotel!
Oversæt
Svar fra overnatningssted: Thank you for staying with us.The deer were just at the back of the garden and you were able to see them by chance.On rare occasions, they come to the garden to eat nuts and other food.Thank you for liking our hotel.We look forward to welcoming you again.
Chak Kay
Standard-værelse med to enkeltsenge
Overnattede i sep. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 16. okt. 2024
Fantastic trip 😍 Good location , quite and cheerful staff ❤️
Oversæt
Svar fra overnatningssted: Thank you for staying with us. We are glad you enjoyed your stay. Thank you also for posting the photo of the Japanese steak meal. We look forward to having you stay with us again!
CoDaniel
Standard-værelse med to enkeltsenge
Overnattede i aug. 2024
Par
2 anmeldelse
3.7/5
Slået op den 4. okt. 2024
Hotel was bit dated and rooms didnt smell fresh
Staff speaks very little english
Oversæt
Svar fra overnatningssted: Thank you for booking our hotel for your stay in Japan.We are sorry that you had an unpleasant experience with the hotel facilities.We will do our best to make your stay more comfortable when you visit us again. We will also work on language training for our staff. Thank you very much for your kind attention.
Svar fra overnatningssted: この度は箱根ハイランドホテルをご利用いただきまして誠にありがとうございます。また、多くのお褒めの言葉をいただき、スタッフ一同嬉しい限りでございます。お客様から頂いたホテルに関する貴重なご意見は、この後相談し改善していきたいと存じます。またのお越しをお待ちしております。
Svar fra overnatningssted: この度はご宿泊いただきありがとうございました。滞在中は温泉と朝食をお楽しみいただけたご様子で何よりでございます。箱根ハイランドホテルは広大な庭園をご散策いただけることが最大の魅力です。ぜひまたお越しいただき、ごゆっくりをご散策をお楽しみいただければ幸いです。またのお越しを心よりお待ちしております。