T.K.198X
15. april 2025
The hotel and service is fine. However, my overall experience is disappointing. First, staff could not communicate in English. Then, in the first room I checked in, I found a chunk of hair on the ceiling in the shower room. So, I go down to the front desk to complain; the staff changes me to the new room. When I came back to the hotel at 20.30. They already ran out of their free drink offer. The staff told me that after 20.00, they offer Y500 off from their drink. Again, I feel disappointed since they should tell me during the check in.
Breakfast is ordinary, nothing special
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