Flamingo Resort Cat Ba

The room was amazing, the views from the balcony on 14th floor just stunning. There's a kitchen in the room, only for display as you will get fined for using even the microwave 😂 We had to ask for clean towels and water one day, because it had been forgotten when the room was made up. The hotel is HUGE so getting to and from the pool or open restaurant is a big trip, there's no way the kids could go anywhere on their own in this massive complex. The kids club is just a room, no club as such. The games in the kids club room are incredibly expensive so we didn't use at all. The view from the third building restaurant is amazing if you get there early enough to get a window seat. The breakfast buffet is ok. When it gets busy though, the food keeps running out. There was one! Coffee pot for probably 400 people so you have to run back and forth across this massive restaurant to check if it's been refilled. We had buffet lunch once, which was very poor. For 1.7M VND you don't even get water to drink but have to buy separately and there are not many options for kids to eat. Again, the food ran out so you had to walk up and down several times to check if it's been replaced and dodge the crowds on the way. Not a very nice experience. The hotel cannot help with bookings or suggestions for excursions unless you book their tours, which are wildly overpriced and few to choose from. Hotel pools were amazing for our kids! The stay was nice overall but we wouldn't go back to this hotel.

Best location on Cat Ba island. Lots of entertainment in the hotel. Amazing territory and extremely beautiful sea view from the room. Delicious breakfast with lots of options and fruits.

best hotel i’ve ever been. Thanks to kind steps stay in hotel flamingo was comfort experience. Thu Ha who helped me with check in was so kind. Thank you Flamingo!