Gæstebruger
17. februar 2024
I reported this place to the Municipal Government Consumer Protection Service, Haikou. AWFUL is the only word. Outdated shabby fixtues, cracked water taps. Front desk is a street-clothes-wearing girl that's unhelpful. No bath mats. I asked for one and they still didn't give me one, although the bathtub floor is slippery. The room door barely hangs there and has signs that someone tried to pry it open with a chisel sometime before. The door eye was ripped out and has a piece of cloth stuffed into it. There's a wall sign in the room stating the gambling, pornography and ************ are illegal.
The bath robes and towels are worn out. No complimentary water. No untensils. NOTHING.
On top of all that, I was unable to either cancel that booking or get reimbursed: that hotel does not allow you to do that. I left the place 20 minites after I checked in, and went to another hotel.
AWFUL. NEVER AGAIN
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