Gæstebruger
23. august 2023
This hotel is a prime example of a hotel misrepresentation on the internet/Choice Privilege website. We were moving our daughter from Massachusetts back to NC. Not familiar with Hagerstown, Md. we needed a hotel that would let me use my points for one room and we pay for the other. I don’t have a lot of points so we booked this hotel. Looked very nice online. It was in a very questionable part of Hagerstown. The hotel was half Econo Lodge half quality Inn. The night auditor was very nice, but I couldn’t figure out why he kept telling me I didn’t want to stay on the Econo side. He gave us our keys to two rooms on the Econo side. My daughter, who is in her 20’s walked up, the night auditor’s expression changed to a look of concern and asked for the keys back, said he was putting us on the Quality Inn side. My concern for our safety grew. We never left the lobby, I immediately checked us out. Lost points and money. As we were leaving we drove around to the Econo side, little to no lighting in the parking lot, very few lights on in the hotel. Mattresses leaned up against the wall outside. I really feel there was questionable activity going on there. Not a safe environment at all.
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