Araks Hotel Complex

這酒店房間太複雜了 ，啥叫綜合體？一房一間，爬梯子的閣樓都開發出來做房間了，我恰巧就定了那個類型，一看見那直直的梯子，懵圈了，趕緊加錢換個靠近馬路敞亮的，結果那窗户是一點兒都不隔音，徹夜難眠，換房也是不可能的。

Отель стоит снять ради его завтраков, они вкусные, домашние, сытные. Сам отель чистый, персонал вежливый. Все работает, но номер дали старый, хоть и чистый. Сауна отеля находится на капитальном ремонте, в отеле есть подземная парковка, что чень удобно

Уютно, рекомендуем

位置很方便，性價比超高

A centrally located, pretty decent hotel as far as hardware is concerned. No doubt, a good value for money. Gjumri itself a small, cosy, hospitable town of a very tourist-friendly Armenia. The gentleman at the reception is however really tired of his job. If he is owner, he should better move onwards in life, and do something else. If he is just an employee it would be a great service to the owners if he looks around for something else. We two checked-in around 5 o clock in the afternoon. I had a vague picture that my reservation was with breakfast. He said it was not. Fine. I only asked him very politely, please let me double-check the confirmation at my end to be sure. The few seconds it took for me to go through my emails were really painful for him which he kept on demonstrating vividly. Yes, breakfast was not included in my reservation. There was nothing to argue about from my side. There was absolutely no rationale, no logic to make us feel unwelcome, by groaning and gesticulating. Was it that cumbersome to give a minute or so to a customer to go through his mails? Even otherwise, he was not at all interested in answering any question about the city or so. As my 100s of reviews would vouch for, it takes a lot before I fail someone. He is a misfit in hospitality branch, I must conclude. Sorry, One really wonders, what purpose his presence over there serve? This behaviour, this attitude was totally unnecessary, uncalled for.

We had an indescribably long journey in Armenia, but we decided to make the last stop in Gyumri. I never imagined that we would find such an affordable hotel in such a hospitable city. The rooms are quite clean and comfortable, the staff is kind and friendly we will visit next time too