Karrinyup Waters Resort

Decent campgrounds as long as you aren’t up the eastern end. We stayed March long weekend, playground was so loud with screaming kids till 10pm every night (lots of ‘free range’ parenting going on), so if you have little kids it’s pretty hard to get them to sleep. Also facilities down that end are tired and run down. If we stay again, which is unlikely, will definitely avoid this part of the park! Don’t think it warrants the rave reviews it gets, definitely stayed in better places for less.

5th time and 3rd year in a row we’ve visited this place and although it’s got some good points definitely feel like they’re living on the past… Pools are great but site/cabins could be cleaner, bits of rubbish left around the pool were there for a few days, cabins were new when we first stayed in them a few years ago but now looking tired and in need of more than the VERY brief clean they get, covered in spiders webs, fan in room broken on arrival, real lack of cutlery/cooking utensils in cabin. I’m sure they have problems with people taking stuff/breaking it and that’s wrong and unfortunate but also part of the business. Loungers by pool are mostly hard plastic ones not designed for spending any length of time on…. Last year when we were there all our swimwear was ruined and my son suffered severe itching after being in the hot tub. Never complained but family who left the resort the day after us said the hot pool was then closed “for maintenance” so there was obviously too much chlorine added 😬 Was also really disappointed on how they harassed us for final payment BEFORE the balance was due, never had any issues with payments in the past but the constant phone calls and messages which were mostly missed due to a family health emergency/working shifts were annoying and just lowered it in my lengthy priority list… then on the day balance due a call which I only answered as thought it was part of the medical emergency and then said I couldn’t talk, could hear the lady saying quite rudely as I put the phone down that the balance was due by 12 noon that day and if it wasn’t received the booking would be cancelled. Then at 2:38pm received an email saying the booking had been cancelled. Extremely unimpressed with how they treat loyal customers spending $1200 again and would have let them cancel it if there’d been any chance of getting anywhere else in the school holidays, but duly paid as planned. Plenty of other reviews on here saying the same re cleanliness and we noted the park was less busy than in previous years. So, in summary, if you’re going to charge more than other parks and market yourself on “resort” facilities, and demand money before it’s due, need to up your game in terms of cleanliness and customer service.

Nice large park with large caravan sites. Not sure I like the choose your own site method they use here, whilst it has it merits, when you are a large van it’s annoying that a small camper van can choose a large slab site at the expense of a caravan. Be warned the pool area is a fair walk from the caravan sites at the bottom end of the park. For a park this size I would recommend they add additional washing machines, only 5 machines to service more the 150 sites, it’s like feeding time at the zoo from sun up. Disappointing to see a lack of recycling bins around the park, this could be easily improved. Lots of rubbish blowing around the park as well, for a resort it is disappointing to see. May I also suggest management start terminating bookings when kids fail to listen and remove themselves from the deflating jumping pillow. This is just a lack of responsibility from the parents failing to control their kids. Last night I counted 9 times the group of at least 30 kids were told to get off the deflating jumping pillow. Set a precedent and it will soon stop. Amenities large and clean, probably best I’ve seen on our travels so far. To sum up, nice caravan park, but could improve on the small things.