Taj Usha Kiran Palace, Gwalior

Recently renovated heritage hotel. Very clean and full of charm. The staff were attentive and welcoming, but sometimes fell a little short of what you would expect from this 5 star chain of hotels. For example, one day we returned after a full day exploring the city and our room had not been cleaned. One evening we ate in the restaurant and ordered two dishes, but only one arrived. One evening we went to 5 o’clock cocktails but there was no bartender in the bar. And the first morning we had breakfast we were told it was buffet only; I asked if there was any a menu and was told no, only to realize later that there was in fact a menu full of delicious options. This hotel has potential to be amazing but it needs to pay attention to the details.

As expected the Taj Usha Kiran Palace experience was so royal. At the check in and the reception Lady Sinky made the check in and also the check out seamless and smooth kudus to the Lady ! The breakfast team was amazing, explaining the royal spread Mr Vaibhav explained and served everything so well. Especially explaining the dada patato curry dish which is so unique to Gwalior. The highlight and special mention was our escort driver Shri Puran who accompanied us the the Jai Vikas Palace and then dropped us to the airport. Shri Puran was an erudite person and very well dressed with his Pheta so well tied it was just impressive. Reminded me of my Scindia School days. He was so respectful and amazing that his behaviour was reminiscent of the Maharajas time. Amazing moments and needless to say anything about the royal upgraded room, it’s an experience to experience and not explain about, that’s what I can say ! The Tajness could be felt so much in the royal palace which made it so unique! Thank you Taj, Tajness and the Royal team

The place is a perfect stay if you are looking to be treated like royalty. The rooms, the food, the staff, the ambience - all contribute to making this a most delightful place to stay. I celebrated my bday here and SOUMYA who looks after banquets gave us the royal alcove complete with silver ware with the royal insignia !! Made us feel like a maharaja and maharani !!

spcl Grand warm wlcme smiling faces all arnd whl srvng u…Teresa bn star 4 all request welcomed n arnged at short notice, Sinki, Daraksha , Vikash, Vijay n Jeetu got everythn arngd to perfctn…it is dfclt 2 exprs gratitude 2 each of them…will certainly stay agn

Our stay was very comfortable. Both Gwalior weather and Hotel Staff’s hospitality very great especially upkeep of the room by Gaurav and Kamal. The restaurant service can, however, be faster. Otherwise the stay was great and the property is centrally located with a pleasant ambience.

Absolutely Phenomenal Services, Hi Namrita It's Manish Thanks For Exceptional Service And For You Kindness, Taj Is Always Been Wonderful Place To Visit And Experience Its Old Heritage Vibe, Really Loved And Enjoyed Tonight, Keep It Up, Thanks