Erzhuo Valley, Furong Town · Dieyunjian anmeldelser

The property has potential with good environment and hardware; but the soft aspect of guest room is not well taken care of and this affects customer experience. Likes - quiet & serene environment, good service in providing prompt internal transport Areas need more attention for improvement: - in the room the coffee & tea container is there but empty - in the bathroom there were lots of small toiletry bottles but shower gel is missing! Imagine a guest is already in shower & finds no shower gel to use..... - cloth hanger with clips was not in good order; side table is badly stained. - it may be on purpose but no tv & no phone is a no-no for customer experience. Phone to contact front desk remains the most efficient & direct means of communication & service; even in today's high tech era. - why create a dent in customer experience when breakfast is covered yet charge for coffee?

We had a great relaxing time in this hotel while visiting the red stone national park and Furong Town. They picked-us up for free at the train station in a nice SUV, arranged a fair-priced transportation back and forth to the red stone national park and also offered free drop-off and pick-up at Furong ancient town. Our butler Binbin did his best to help and was very nice. The only things that disappointed us was the management of the facilities like the bar which had no AC turned on while it was more than 30 degrees, so it was basically a sauna...we would have loved to have a drink there enjoying the view. The restaurant is unfortunately very different from the dining room picture advertised (which is only used for breakfast and is also very hot during the day). We would expect to see someone around to serve and also a menu with some snacks at least. The pool, although beautiful and with a great view, has only one bed so not even a couple can really relax side by side...and again no service or anyone around to get some drinks or so. The breakfast is served rather early and only within a span of 1,5 h, from 8 to 09:30. Apart from this the hotel is located in a calm area where you can really relax just some minutes outside Furong town.

Very aesthetic hotel, service is awesome, breakfast with a view

Location is about 10+ mins to Furong ancient town, overlooking farm houses. Very quiet and serene. It’s a beautiful accommodation with soothing deco. Love the huge glass walls with plenty of sunlight. However it falls short on maintenance - one of the rooms we stayed in could improve on cleanliness. The guest room was warm and the air-con could not cool down the temperature for the entire night and we had to sleep with 2 fans on. Not quite worth the price paid. Breakfast was good though.

Owners must try very hard to operate this BNB in this area. Great place to stay. Food is good. Staffs are super helpful and impeccable. Absolutely gorgeous view from the balcony. You should deep breathe the fresh air in the morning. Bathroom and living area floor are heated. How sweet! It cannot compare the Airbnb in Queenstown New Zealand stayed few years back but why not give it a try with limited resources they have. A must go BNB if you pass this small town. Give it a try. Something need to improve is absolutely NO Smoking in the dining area and remove the stain in the bench which guests left behind. Speed train is only 15 mins away. Highly recommended.

A very convenient stay-cation. We were staying there for one night however, there services are absolutely perfect. They were picking us up up free from the station- hotel- Furong Ancient Town. Highly recommended for those who hesitate on booking. You will get your perfect holiday here!

Good services

整個環境很有度假村的感覺 設施：都很好 就是馬桶有點問題 衞生：很乾凈 環境：可以看炊煙裊裊 服務：很好 第一時間響應 早餐的時候 一下子湧進十幾個人 雖然忙亂 但有條不紊有求必應

整個環境非常好，很優雅的感覺，迴歸自然有山有水的空氣太舒服了，裏面的裝修也非常特別，是那種看上去很有格調的，非常安靜，幾個朋友一起聚在這遠離城市喧囂，泳池也很適合小朋友玩 設施：都還挺新的 衞生：乾淨 環境：沉浸式感受新鮮空氣 服務：服務員很熱情的提行李，還有車送上山

服務非常周到，有求必應！高鐵通行方便，酒店提供高鐵接送。環境寧靜宜人，正好滿足我們“找個安靜的地方躺着”的需求。早餐也很豐盛！

環境很舒適，民宿裏的工作人員服務特別到位💚

和好朋友約好，週末一起出來放鬆一下，爾卓山谷之前有同學來住過，説環境很不錯。我們兩個就直接週五下班來了，下高鐵還有管家接，過去山谷的路程也挺近的。 作為廣東人，真的很喜歡湖南菜，這兩天吃了5頓飯，被好幾個菜驚艷到，吃完回去念念不忘的程度！！我還偷偷摸摸問這裏請的什麼廚師。第一個就是排骨，搭配着茶葉炒😍真的很特別很好吃！！第二個就是花生苗，第一次吃花生苗，上菜的時候還以為是藕尖，脆脆的口感很好。第三個就是來這裏必吃的娃娃魚，吃了火鍋和幹鍋兩種做法，火鍋的有點類似廣東的脆皖魚口感，幹鍋的更加入味更香。早餐很營養豐富，裏面還有娃娃魚粥，很鮮甜。 週六安排的行程是去漂流，附近有一個猛洞河漂流，聽説是天下第一漂，蠻刺激的，我也是第一次漂流，挺好玩。漂流完有點累，周天早上就躺房間休息，還拍了一張光影神圖，打開窗簾就是一望無際的山野綠意。下午打算去游泳，二期還有一個特別漂亮的無邊際游泳池，但是失策了，忘記把泳衣放行李箱，下次再來補上。 看慣高樓大廈的牛馬真的很愛這種原生態環境，成功去除一身班味。已經在回廣東的路上了，給自己記錄一下本次週末的美好回憶。

酒店很漂亮在一個半山坡上，酒店去芙蓉鎮也可以提供來回接送，很方便距離也不遠，提個小建議；之前臟布草為什麼還會在房間洗漱台櫃子裏面堆放着呢，衞生還是要加強，服務很好！

房間很大，衞生不錯，管家服務也是很好的，早餐有特色娃娃魚粥，熬的鮮美濃稠，雖然我不吃哈，家人評價的。周圍的山川河流秀美奇險，感受到了神祕湘西的氣質。遊玩有芙蓉鎮，坐龍峽，紅石林時間安排的很充實。值得一來。