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Placering9.2
Faciliteter9.2
Service9.4
Renlighed9.3
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Arkent Nathanael
Light Enjoyment Twin Room + Atour Planet Deep Sleep Pillow PRO + Mini Fridge + TV Projection
Overnattede i mar. 2025
Familie
17 anmeldelse
10/10
Enestående
Slået op den 15. apr. 2025
On the way back from Chongqing to Guangzhou, I decided to stop at Guiyang for a few days to enjoy the scenery. This hotel is located near Qianlishan and not too far from Guiyang North Railway Station (about 16-20 mins).
The lobby was nice, the receptionists also greeted warmly. Check-in and check-out procedure was fast. They also provided a little gift during check-out. Very nice!
The room had good sound proofing, bed is comfortable. The AC blows out warm air on the first night of our stay so we had to open the window to let cold air in, but it was fine the next day.
However, since there is only one lift, it takes a while to go up and down. If you're in a rush, you may need to take the stairs.
Oversæt
Svar fra overnatningssted: 親愛的朵友,非常感謝您選擇我們酒店並分享這次入住體驗!很開心您對我們酒店的地理位置、大堂環境、接待服務以及房間條件都給予了高度評價,能讓您感受到温馨與舒適,這是我們一直努力的方向。退房時為您準備小禮物,也是希望能為您的旅途增添一份小小的驚喜。對於入住第一晚空調的情況,我們深感抱歉給您帶來了不便,已經安排工作人員對空調進行了全面檢查和調試,確保後續客人能有舒適的温度體驗。同時,我們也意識到電梯數量可能會給部分客人帶來不便,目前正在評估增加電梯的可行性,希望能儘快改善這一狀況。再次感謝您的反饋和理解,期待您下次再來貴陽時,還能選擇我們酒店,相信我們會為您提供更優質的服務!
LI XING JIA
Hyggeligt værelse med queensize-seng
Overnattede i maj 2025
Rejs med venner
42 anmeldelse
7.0/10
Slået op den 7. jun. 2025
Only one elevator serves more than 100 rooms of guests. We have been choosing Atour Hotels when traveling around China but never encountered this issue of elevator.
We were not lucky this time to come across a big flood of senior guests who were loud and had no consideration for others.
All in all a very unpleasant stay.
Oversæt
Svar fra overnatningssted: We are extremely sorry that you had an unpleasant experience during your stay! Regarding the elevator configuration issue, we have recorded and feedback it to the relevant departments. We will continue to pay attention to and optimize the rationality of the hardware facilities to improve the travel convenience of our guests. At the same time, we deeply apologize for the noise from the elderly guests that affected your rest. The hotel has always been committed to maintaining a quiet and comfortable stay environment. In the future, we will strengthen the order guidance in public areas, especially making advance communication and reminders when there are group check-ins to avoid similar situations from happening again. As a loyal guest of Atour, your trust is our most cherished asset. We are extremely guilty that we failed to let you experience our consistent quality service this time. We hope you can give us a chance to improve. When you check in next time, you can contact us in advance, and we will arrange a more convenient room type for you or provide other assistance, and strive to make you feel the warmth and care of Atour again. Once again, we sincerely apologize for the trouble caused to you, wish you all the best in your subsequent journey, and look forward to your next visit!
DChong
Hyggeligt værelse med queensize-seng
Overnattede i feb. 2024
Par
73 anmeldelse
9.5/10
Vidunderligt
Slået op den 10. mar. 2024
Great breakfast, great staff and great room. They also had free snacks from 9:30pm to 11pm. Breakfast had a great selection and gym was very useful.
Oversæt
Svar fra overnatningssted: Good things need to be shared, can let more friends know Duo Er, Duo Er really good. Looking forward to your next stay, Duo Er saw your recognition of the eyes, I wish you a pleasant journey, have time to Guiyang to see Duo Er, we are very hospitable oh!
Gæstebruger
Hyggeligt værelse med queensize-seng
Overnattede i aug. 2024
Par
20 anmeldelse
10/10
Enestående
Slået op den 1. okt. 2024
Convenient location, perfect welcome and services provided by the staff. Thank you
Oversæt
Svar fra overnatningssted: Dear Douyou, thank you for your positive review and sharing your wonderful experience. Your satisfaction is the motivation for us to keep working hard. Looking forward to our fate coinciding again in the vast sea of people
Freist
Hyggeligt værelse med queensize-seng
Overnattede i apr. 2025
Par
11 anmeldelse
10/10
Enestående
Slået op den 14. jun. 2025
Solid and clean hotel!
Oversæt
Svar fra overnatningssted: 尊敬的朵友,感謝您對我們酒店的認可與好評!能得到您“可靠又乾淨”的稱讚,我們倍感榮幸!為每一位客人打造安心舒適的入住環境是我們的不懈追求,未來也會繼續保持高標準,在細節上精益求精。期待下次能為您帶來更多驚喜,盼與您再次相遇!
Gæstebruger
Hyggeligt værelse med queensize-seng
Overnattede i aug. 2024
Solorejsende
2 anmeldelse
10/10
Enestående
Slået op den 28. sep. 2024
Nice service, nice room
Oversæt
Svar fra overnatningssted: 親愛的朵友您好啊~朵兒看到您的點評心裏樂開了花,讓每一位入住的客人都能有最好的入住體驗這是朵兒的應該做噠~您的5分點評就是對朵兒最大的鼓勵與支持,歡迎您下次來入住,常回家看看~
Gæstebruger
Hyggeligt værelse med queensize-seng
Overnattede i dec. 2022
Solorejsende
60 anmeldelse
9.5/10
Vidunderligt
Slået op den 23. jan. 2023
This hotel is clean and the room spacious. The bed is a thick, supportive type - extremely comfortable. The shower is huge. The decoration and amenities have a modern, sophisticated feel. The included breakfast has a lot to choose from, and delicious coffee. The staff is very friendly and helpful.
Oversæt
Svar fra overnatningssted: Hello,dear guests!Thank you for your support to our hotel,we always believe that a good reputation must be recommended from the most sincere satisfaction of the guests,and we are also honored to provide you with quality service. We believe that we will work harder and welcome you to choose our hotel again!Sincerely look forward to your visit again!
_WeChat14531****
Light Enjoyment Twin Room + Atour Planet Deep Sleep Pillow PRO + Mini Fridge + TV Projection
Svar fra overnatningssted: 尊敬的朵友,非常感謝您抽出時間分享如此詳實的入住體驗!看到您對我們工作人員熱情服務、房間舒適度以及酒店周邊交通和打卡便利性的認可,我們心裏滿是温暖,也特別感謝您願意推薦給來貴陽遊玩的朋友。對於您提出的設施問題,我們深感抱歉,給您帶來了不佳體驗。針對貓眼缺少內部遮擋、無線網信號不穩定、洗澡水温度不足這三點,我們已第一時間反饋給工程部,即刻開展全面排查與整改:為所有房間加裝貓眼遮擋裝置,對酒店網絡進行優化升級以保障信號穩定,同時調試熱水器參數提升熱水温度,確保後續入住的客人能有舒適體驗。您的每一條建議都是我們進步的動力,再次感謝您的坦誠與包容。期待您下次再來貴陽時,能再次選擇我們,讓我們用更完善的設施和依舊熱情的服務,回饋您的信任~
Svar fra overnatningssted: 親愛的朵友,太感謝您第一次入住 X 亞朵就分享了這麼多暖心細節!酒精片、特色床頭燈、香氛衞浴、豐盛早餐、齊全的健身洗衣設施,還有阿姨貼心折疊衣物、舒適的床品,每一份用心都被您看見,我們由衷開心~ 也特別感謝您提出淋浴地面排水的寶貴建議,我們已立刻記錄並反饋給工程部門,會認真研究改進方案。您的認可和建議都是我們進步的動力,期待您下次再來,感受更完善的體驗,祝您生活順遂
Four Fire1985
Light Enjoyment Twin Room + Atour Planet Deep Sleep Pillow PRO + Mini Fridge + TV Projection
Svar fra overnatningssted: 親愛的朵友,太感謝您細緻又真誠的好評!特別開心床品、居住環境和及時響應的服務能讓您滿意,打車方便也幫您省了不少麻煩,臨走的小禮品能讓您記掛,我們也特別欣慰~關於洗手池的問題,我們已經記錄下來,會盡快安排檢修或優化,盼着下次還能接待您,給您更完善的入住體驗!
Svar fra overnatningssted: 尊敬的朵友,太感謝您用這麼多細節肯定我們!從貼心服務、便利交通,到美味早餐、乾淨房間,再到退房時的暖心水,每一處用心都被您看見,這份認可讓整個團隊超感動。能成為您滿意的選擇,我們由衷開心,已經悄悄期待您下次再來,繼續為您提供舒心體驗,祝您生活順遂~