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Placering4.7
Faciliteter4.6
Service4.5
Renlighed4.7
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Negative anmeldelser(54)
Jain Jil
Deluxe haveudsigt kingsize seng værelse
Overnattede i Juli 2024
Par
9 anmeldelse
5.0/5
Enestående
Slået op den 2. Sept. 2024
My partner and I recently stayed at Steigenberger Guilin, and it was a delightful experience. The hotel offers a luxurious ambiance with beautifully appointed rooms and stunning views of the surrounding landscapes. The service was impeccable, and the on-site dining options were top-notch. Its location is perfect for exploring Guilin’s scenic spots. Overall, a fantastic choice for a romantic getaway.
Oversæt
Svar fra overnatningssted: 親愛的賓客,非常感謝您選擇桂林施柏閣酒店,並分享您的入住體驗。您的滿意及表揚是我們前進的動力,以瑤族逐級出挑的吊腳樓風格設計,大堂背景畫以灕江畫派風格結合桂林山水畫來表現,畫的主題是灕江畫派,十里畫廊,畫中融入了桂林當地各個著名景點標誌建築,表現桂林山水甲天下的美譽,真誠期待您的再次光臨
Mihaela
Deluxe-værelse med queensize-seng og søudsigt
Overnattede i Mai 2023
Familie
10 anmeldelse
4.7/5
Vidunderligt
Slået op den 7. Mai 2023
This was by far one of the most gorgeous resorts I’ve ever stayed in. Every single design detail is well-thought of, with customer satisfaction in mind. The view is gorgeous, the walking/jogging trails are flawless, we were speechless. Everything very new and very clean. Staff is polite and always smiling. Truly 5 star. The only downside is that it is 1-2 hr away from attractions & train stations.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you for choosing Sunac Steigenberger Guilin. I am very glad to see that you have a perfect experience in your stay. Your recognition is our greatest motivation to continue to maintain quality service. Looking forward to your visit again!
Gæstebruger
Deluxe-værelse med queensize-seng og søudsigt
Overnattede i Sept. 2022
Solorejsende
9 anmeldelse
5.0/5
Enestående
Slået op den 22. Sept. 2022
a fantastic hotel All the staff are kind, the room is clean, and the surrounding environment is so beautiful. If I visit Guilin again, I would like to visit this hotel again. Thank you.
Oversæt
Svar fra overnatningssted: Dear value guest, thank you for staying with us, we are pleasure to hear the positive comments from your side, at the same time, we are so proud of your encouragement and recognition, we will share your comments to every single staff in our hotel and also keep moving to try our best to improve our service quality. Thank you once again and have a good day.
Wilson Chun Hei
Overnattede i Aug. 2022
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 29. Aug. 2022
Breathtaking place to stay in majestic surroundings. We came during a quieter period but it meant we had the whole place to ourselves. Great breakfast selection. Would consider coming back again when we’re next in Guilin or better yet when temperatures cool down. Jacky (the manager) was really friendly and went out of his way to help us.
Oversæt
Svar fra overnatningssted: Dear value guest, thank you for staying with us, we are pleasure to hear the positive comments from your side, at the same time, we are so proud of your encouragement and recognition, we will share your comments to every single staff in our hotel and also keep moving to try our best to improve our service quality. Thank you once again and have a good day.
KidFromFarWay
Deluxe søudsigt værelse med to enkeltsenge
Overnattede i Juli 2022
Familie
10 anmeldelse
4.2/5
Meget god
Slået op den 12. Juli 2022
Very nice people and very good condition and commodity, but the location is bit far from the attraction area.
Oversæt
Svar fra overnatningssted: 尊敬的賓客~您好!感謝您下榻桂林融創施柏閣酒店,酒店充分利用天然濕地觀景,整體的設計理念來源於風景秀麗的桂林山水,酒店羣採用了新侗瑤民族建築設計元素,給客人帶來入住山水間,卧聽秋蟲鳴的高端享受。桂林融創施柏閣酒店位於國際旅遊度假區內,距離陽朔與桂林僅半小時車程,供您在城市與山水之間棲息,桂林融創施柏閣酒店真誠期待您的再次光臨~
Gæstebruger
Overnattede i Dez. 2022
Rejs med venner
1 anmeldelse
3.0/5
Slået op den 8. Jan. 2023
hotel was upgraded to Song hotel (6 star). Location is average, because nothing is around.
Rooms were awesome but not room cleaning due to covid. Also, no new towels, coffee etc. on a Daily Basis.
At new years eve we came back home at 1am and there was nobody at reception desk anymore and we had to walk 1,5 Kilometer to our room.
Breakfast room was really cold and we had to wear a winter jacked.
Oversæt
Svar fra overnatningssted: Dear guest, sorry to see several negative opinions from you. Firstly please allow me to offer my sincerely apology to you. It’s such a pity that you didn’t spend a great time in our hotel during the New Year’s Day period. We’ve already announced your experience to our management group, and we will persist in the promotion of our service standard. Hope to meet you in your next trip! Best wish to you and your family!
Svar fra overnatningssted: 親愛的賓客,非常感謝您選擇桂林施柏閣酒店,並分享您的入住體驗。您的滿意及表揚是我們前進的動力,酒店以瑤族逐級出挑的吊腳樓風格設計,大堂背景畫以灕江畫派風格結合桂林山水畫來表現,畫的主題是灕江畫派,十里畫廊,畫中融入了桂林當地各個著名景點標誌建築,表現桂林山水甲天下的美譽,真誠期待您的再次光臨
Svar fra overnatningssted: 親愛的賓客,非常感謝您選擇桂林施柏閣酒店,並分享您的入住體驗。您的滿意及表揚是我們前進的動力,酒店以瑤族逐級出挑的吊腳樓風格設計,大堂背景畫以灕江畫派風格結合桂林山水畫來表現,畫的主題是灕江畫派,十里畫廊,畫中融入了桂林當地各個著名景點標誌建築,表現桂林山水甲天下的美譽,真誠期待您的再次光臨