Las Terrazas de Abama Suites

So first of all I’ve stayed at ritz Carlton Abama which was perfect then last time stayed at terraza de Abama which again was great then this time on booking I was emailing your bookings team and they were responding until I asked for a note to be left in the room and asking to book the kids tent and nothing back , then on arrival the woman didn’t seem to know what was going on and I do believe she was new at her job and nervous so that’s fine , I stated my car was parked in kids camp and my son would be attending there she then booked me in took deposit made note of kids tent for me etc no problems until in my room and time to drive back down and get my son from kids camp and can’t enter car park as permission not given on electric key , so that was an inconvenience , then we all back in the room I try to make a frofy coffee and bugs and what looked like insect eggs came out of the coffee machine which I have photos of ! So I cleaned and didn’t use the milk frofer again ,I found a sharp piece of glass which I have a picture of that was by the tv in front room and thank god none of my kids has hurt them self on it ! then on checking out I have something I had already paid for in advance added to my bill for some reason and soon telling staff about the insects in coffee machine they didn’t seem apologetic or bothered , I then asked can I leave my vehicle in car garage until leaving later that day as my baby and son wanted to play at the pool , they said yes no problem the electronic key will work etc , later walked up the massive hill with my son got to garage only for the key not to work and had to phone reception explain everything go through details and wait for key to be added again , I just don’t feel this is all good enough for a resort of this calibre !

The place is falling apart - literally. Endless problems in our apartment and the pools are in such a state of disrepair the entire family has cuts over their bodies and feet. Apparently the pools are due for repair next year but that doesn’t help anyone coming before then. The apartment looks beautiful but 7 items were damaged and required maintenance during our stay. In the end we simply gave up. Was once a great resort (been 3 times) but won’t come back.

We are a family of two adults and two kids (5 and 8) who have really enjoyed our recent week long stay at the Las Terrazas De Abama. We stayed in a two bed villa which was very spacious and comfortable with a fully equipped kitchen. We opted to include breakfast in our stay which was really good, with a menu that changed on a daily basis to accompany a great selection in the buffet. Our kids thoroughly enjoyed the kids club, especially the day long excursion to the Jungle Park. A special evening event took place to mark Halloween which was also a great hit. We opted to hire a car for 4 days of our stay as although taxis were plentiful and convenient we preferred the independent of having our own car. We ate at Verona (in Ritz Carlton) and thought this was excellent. We also dined in Melvin and felt this was priced on the high side. Local restaurants are plentiful and staff at reception were extremely helpful in making dinner reservations for us. Finally I would like to make a special call out to Zsuzanna at reception who went out of her way to make our late check out and transfer to the airport as stress free as possible. We would love to revisit this property.

We loved our stay here - it suited us as a family perfectly. The tropical gardens and setting of the hotel is beautiful. It’s quiet and peaceful and the views are amazing! The choice of three pools was nice and we swam in all three. We self-catered most of the time, which worked ok. Limited choice of restaurants on site. You definitely need a car to travel. We used the hotel shuttle down to the beach a couple of times which was very convenient. The Abama beach was very good, not too busy and ideal for our boys. The hotel staff were very friend and helpful. Everywhere was clean, modern and tidy. Housekeeping and grounds staff do a fantastic job. We would definitely return here if we came back to Tenerife Thank you for a wonderful and memorable holiday!

What a find! I am a very fussy well travelled person and was delighted to find this hidden gem. Scenic , tranquil with helpful friendly staff . About 30 mins from airport , we found a car was better but taxi would work. Accommodation was spacious and modern and we had a 3 bed suite with hot tub and the most stunning views. Beds super comfy! Outside dining area on terrace. Will be back! Couldn’t fault it from the warm welcome to many offers of assistance if we needed it. Thanks !! Look forward to our next visit

It was a Dolly Parton tribute afternoon. The venue was spacious & comfortable. The afternoon tea was plentiful, enjoyable & value for money. The entertainment was terrific, 'Dolly' was super, looked glam, had the 'Twang' in her voice & thoroughly good entertainment.