For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
Surprisingly dirty hotel room, with mould and stains everywhere on the walls and furniture, we also found multiple cockroaches. Some of the receptionists were nice, although room service only came on a single day out of our 4 day stay.
-Positives
Convenient location, although not central and in a pretty run-down negative area
Fridge and washing machine in room
Store downstairs
Spacious room
-Negatives
Bad wifi
Bug infested room
Bad cleanliness
Outdated furniture
Leaky shower
Not functioning toilet
. The room was spacious but it falls below cleanliness standards
Oversæt
Svar fra overnatningssted: 尊敬的客人,非常抱歉讓您在入住期間遭遇如此糟糕的體驗,您細緻的反饋讓我們深刻意識到服務與環境存在的嚴重問題,對此我們感到無比愧疚!針對您提到的衞生問題,我們已緊急安排專業團隊對所有房間進行深度消殺、除黴清潔,並更換受損傢俱;針對蟑螂蟲害,將聯繫專業滅蟲公司開展全面防治工作。關於設施故障(淋浴漏水、馬桶無法使用、網絡不穩定),工程部已連夜檢修排查,後續將定期維護。同時,我們會加強客房服務管理,確保每日服務到位。您認可的接待服務、便利設施和空間優勢,我們定會繼續保持並優化。為表歉意,誠邀您私信留下聯繫方式,我們將為您提供全額退款或下次入住免單補償。您的監督是我們改進的動力,懇請再給我們一次機會,以全新面貌迎接您!
Sharon PS
Overnattede i jun. 2024
Familie
5 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. jul. 2024
Thank God we found this hotel just 10 minutes walk away from Beijing Road Station Exit A. 2 minutes walk to 天字码头Tian Zi Piers This hotel looks a bit old but very spacious and have sofa and table for dining. This hotel provides complete necessary amenities such as 2 room key cards, the minibar, the microwave, kettle, washing machine cum drier, windows with beautiful view of ZhuJiang River and cruise. The front desks staffs and cleaner are very friendly and helpful. We did not know how to on the TV and connecting to hotel WIFI the front desk female staff 小陈 Xiao Chen was very helpful. She came to our room and taught us how to on TV and connecting to WI-FI. The cleaner also helped us to spray air freshener when we asked for it. There's no smoking smell in the hotel vicinity or in the hallway when we checked in. The overall surrounding of this hotel was very clean and no smoking smell. We can even go to level 43 to snap photo of the ZhuJiang river view. Highly recommended this hotel.
Oversæt
6/16
Svar fra overnatningssted: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
SHIREEN
Overnattede i mar. 2024
Solorejsende
15 anmeldelse
8.5/10
Meget god
Slået op den 27. apr. 2024
Room size was small when compared to Trip.com listing.It was mentioned as 40-45 meter square but the actual was 275-300 meter square.
Front office staff was nice and check in was easy.Got early check in.Breakfast was good.
Super market is just attached to the building and it is very easy to buy basic needs.
Very near to river cruise terminal.Lots of restaurants around.Overall it was a nice stay.my room number was 1007
Oversæt
6/7
Svar fra overnatningssted: 尊敬的賓客: 您好! 感謝您的光臨, 同時也真誠感謝您對我們的喜愛和認可。公寓配置了24小時工作人員,隨時遇到問題,及時同我們進行溝通處理,我們也一定相信能幫您把問題進行解決。 同時我們也更有動力繼續前行, 希望能有更多為您服務的機會!
Gæstebruger
Elegant And Fresh King Room(Independent Washing Machine + Refrigerator)
Overnattede i nov. 2024
Familie
6 anmeldelse
7.5/10
Slået op den 17. dec. 2024
Hot water will run out real quick, need to wait before there is hot water again.
Oversæt
Svar fra overnatningssted: 非常感謝您對我們的評價,由於一些不足缺失部分讓您此次入住有些美中不足,真的非常抱歉!也唯有您的建議才能促使我們不斷進步。小維不斷提醒自己:服務無止盡!我相信下回您入住時,一定會有全新更好的體驗!祝您生活愉快~~~
Gæstebruger
Overnattede i maj 2024
Forretningsrejsende
35 anmeldelse
4.5/10
Slået op den 6. jul. 2024
Bad. A bit far from a subway station. The room was old and dirty. I am allergic to dust mites and I had rash all over my body. I need to take a medicine for it.
Oversæt
Svar fra overnatningssted: 非常感謝您對我們的評價,由於一些不足缺失部分讓您此次入住有些美中不足,真的非常抱歉!也唯有您的建議才能促使我們不斷進步。小維不斷提醒自己:服務無止盡!我相信下回您入住時,一定會有全新更好的體驗!祝您生活愉快~~~
LawrencePoh
Elegant And Fresh King Room(Independent Washing Machine + Refrigerator)
Overnattede i feb. 2024
Rejs med venner
36 anmeldelse
7.0/10
Slået op den 29. apr. 2024
near Beijing rd
Oversæt
Svar fra overnatningssted: 尊敬的賓客: 您好! 感謝您的光臨, 同時也真誠感謝您對我們的喜愛和認可。公寓配置了24小時工作人員,隨時遇到問題,及時同我們進行溝通處理,我們也一定相信能幫您把問題進行解決。 同時我們也更有動力繼續前行, 希望能有更多為您服務的機會!
Allaeddin Fathi Almasabeeh
Elegant And Fresh King Room(Independent Washing Machine + Refrigerator)
Overnattede i mar. 2025
Forretningsrejsende
19 anmeldelse
4.0/10
Slået op den 27. apr. 2025
Not the same as photo
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好:感謝您入住維福頓御江苑公寓,未能給您帶來好的入住體驗感受,我們深感歉意。公寓內配置了24小時工作人員值班,在您入住期間,遇到任何問題,都可以同我們工作人員進行溝通,我們一定會竭盡全力的幫助您。再次感謝您評價,您的滿意是對我們最大的支持,真誠期待您的下次光臨!
Gæstebruger
Elegant And Fresh King Room(Independent Washing Machine + Refrigerator)
Overnattede i sep. 2023
Forretningsrejsende
5 anmeldelse
10/10
Enestående
Slået op den 1. nov. 2023
good breakfast. people at reception are welcoming. clean room and goodservices
Svar fra overnatningssted: Dear guest, hello! Thank you for choosing your stay and sharing your feedback! Beautiful time, who will meet you in the eyes of someone unintentionally, boating in the text. I met you unexpectedly this time. Thank you for this fate, we will cherish it even more, and look forward to working with you
wave1221
Elegant River-view King-size Bed Room(Independent Washing Machine + Refrigerator)
Overnattede i mar. 2023
Andet
2 anmeldelse
2.0/10
Slået op den 27. jun. 2023
No good
Oversæt
Svar fra overnatningssted: 敬的顧客您好,對於您在酒店入住期間的經歷我們深感遺憾,非常感謝您的意見,我們會進一步加強衞生方面,也唯有您的建議才能促使我們不斷進步。小維不斷提醒自己:服務無止盡!我相信下回您入住時,一定會有全新更好的體驗!祝您生活愉快~~~
Gæstebruger
Elegant River-view King-size Bed Room(Independent Washing Machine + Refrigerator)