Regal Palace Resort & Spa

Regal Palace Resort & Spa anmeldelser

Regal Palace Resort & Spa

Near North of Paitan Avenue (Gaotan Village), Zengcheng District, Guangzhou, Guangdong, ChinaVis hoteloplysninger
Regal Palace Resort & Spa
Regal Palace Resort & SpaRegal Palace Resort & SpaRegal Palace Resort & Spa
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1 nat

Gæsteanmeldelser

9.4/10
Enestående
6495 anmeldelse
Bekræftede anmeldelser
Placering9.5
Faciliteter9.3
Service9.3
Renlighed9.4
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Alle anmeldelser(6495)
Positive anmeldelser(6389)
Anmeldelser med billeder/video(2651)
Afslappende varme kilder(1870)
Venligt personale i receptionen(1143)
Fremragende til børn(850)
Ren pool(290)
Lækker buffet(234)
Har legeområde til børn(136)
Udsigt til have(136)
Negative anmeldelser(106)
Anonym bruger
Elegant Twin Room With Private Bathtub, Muse Bedding
Overnattede i sep. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 9. okt. 2025
Nice place, super hot springs and fun for babies. Delicious food
Oversæt
Svar fra overnatningssted: 尊敬的客人，非常感謝您對我們的認可！得知您有很棒的體驗，我們全體工作人員都感到特別開心和榮幸～ 您的滿意是我們前進的最大動力，我們會繼續努力，用心做好每一個細節。期待您的再次光臨，祝您生活愉快，萬事順遂！ 廣州白水寨嘉華温泉酒店——賓客服務部
Gæstebruger
Garden-View Double Bed Room With Balcony, Private Bathtub, Muse Bedding
Overnattede i apr. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 4. jun. 2025
Great experience. Crowded due to holidays but did not affect my overall experience. Great service from front desk 李丽敏. Helpful throughout my check-in my stay in the hotel. Would definitely recommend for families!
Oversæt
Svar fra overnatningssted: 親愛的客人，您好呀！看到您特意表揚我們酒店員工李麗敏，我們心裏是很驕傲的呢！喜悦的我們創造喜悦的客人是酒店一貫的服務標準，您的客人就是對酒店員工最大的獎勵啦，我們也會號召全體員工向ta學習。熱情歡迎您再度回“嘉”體驗，祝您生活愉快！廣州白水寨嘉華温泉酒店——賓客服務部
MattDavis
Family Hot Spring Room With Triple Beds, Cartoon Theme, Private Tub, Certified Spring Water, Garden
Overnattede i jun. 2025
Familie
3 anmeldelse
10/10
Enestående
Slået op den 17. jul. 2025
Great for the family. Very good for the parents as we relaxed a lot also.
Oversæt
Svar fra overnatningssted: 尊貴的客人，感謝您的五星好評！您的認可就是我們前行的動力，希望我們的服務和設施為您帶來了愉悦體驗。要是您有任何想法或建議，歡迎隨時告訴我們。期待您下次入住，繼續解鎖酒店的更多美好，為您打造更完美的住宿體驗！我們隨時等您回“嘉”！ 廣州白水寨嘉華温泉酒店——賓客服務部
Senior Explorer
Elegant Twin Room With Private Bathtub, Muse Bedding
Overnattede i mar. 2025
Familie
5 anmeldelse
10/10
Enestående
Slået op den 4. apr. 2025
The stay was perfect! The hotel is very clean, and all amenities are in very good condition.
Oversæt
Svar fra overnatningssted: 尊敬的客人，感謝您選擇入住我們酒店，並在平台上分享您的入住體驗。我們非常高興得知您對酒店的環境和房間衞生感到滿意，並在這裏度過了一個愉快的假期。您的滿意是我們最大的追求，我們會繼續保持高標準的環境維護和房間清潔，確保每一位客人都能享受到舒適和温馨的住宿體驗。我們期待您的再次光臨，繼續為您提供優質的服務和美好的入住體驗。如果您有任何特殊需求或建議，歡迎隨時與我們聯繫，我們將竭誠為您服務。祝您生活愉快，期待再次為您服務！ 廣州白水寨嘉華温泉酒店——賓客服務部
Gæstebruger
Elegant Queen Size Seng Værelse
Overnattede i dec. 2024
Familie
1 anmeldelse
10/10
Enestående
Slået op den 5. feb. 2025
really good
Oversæt
Svar fra overnatningssted: 尊貴的客人，感謝您的五星好評！您的認可就是我們前行的動力，希望我們的服務和設施為您帶來了愉悦體驗。要是您有任何想法或建議，歡迎隨時告訴我們。期待您下次入住，繼續解鎖酒店的更多美好，為您打造更完美的住宿體驗！我們隨時等您回“嘉”！ 廣州白水寨嘉華温泉酒店——賓客服務部
Yuni_Soul_GZ_CA_KR
Elegant Queen Size Seng Værelse
Overnattede i jul. 2024
Familie
20 anmeldelse
10/10
Enestående
Slået op den 11. aug. 2024
I couldn’t expect this hotel is that much perfect for a family and children. I have two children 2 and 4 years. The room condition was perfect clean and spacious. The weather was not good but it didn’t matter to enjoy this place because it has indoor pools not just like normal swimming pools I mean pools in a cave 😝 the ceiling of the cave had holes like a nature one, which makes the indoor atmosphere air the artificial cave. Also there are two different kids room. These are easy and convenient for parents to observe kids. Moreover, there are bunch of photo spots 😍 lastly, when we got check-out, we found the hotel served kids art craft and cooking class. We enjoyed from the beginning to the last moment. I’m willing to visit here again.
Oversæt
6/11
Svar fra overnatningssted: Distinguished guests, hello! First of all, thank you very much for choosing to stay in our hotel! In order to allow you to spend a comfortable and pleasant holiday in our hotel, the hotel has a 24-hour express service to meet your needs anytime, anywhere. In addition, the hotel can also enjoy the live singing of the Philippine resident band in the restaurant and lobby after nightfall, so that your ears can listen to the beautiful song. Thank you again for your support and encouragement. We all look forward to serving you again!Baishuizhai Jiahua Hot Spring Hotel--Guest Service Department
Gæstebruger
Elegant Twin Room With Private Bathtub, Muse Bedding
Overnattede i mar. 2025
Familie
13 anmeldelse
9.5/10
Vidunderligt
Slået op den 5. apr. 2025
Nice Hotel with multiple hot spring ponds . Rooms are luxurious. I love this place
Oversæt
Svar fra overnatningssted: 親愛的客人，感謝您給予我們廣州白水寨環境如此好的反饋呀，您的滿意就是對我們最大的肯定啦！酒店周邊四面環山，加上我們團隊精心打造和維護的內部環境，讓我們酒店處處皆風景，無論是漫步在酒店綠道，還是坐在户外陽台欣賞窗外美景，都是非常舒適又美好的感受呢。真心希望您往後還能常常到店入住，我們會一如既往守護住這份美好。廣州白水寨嘉華温泉酒店---賓客服務部
Gæstebruger
Villa - 3-værelser (boblebad, mahjong)
Overnattede i nov. 2024
Familie
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 19. dec. 2024
Very nice hot spring hotel. We stay at Villa and the environment is nice. The hotel was 6-7 years and the maintenance is good. I definitely will come back in future.
Oversæt
Svar fra overnatningssted: Dear VIPs, thank you very much for your praise for our good service attitude!This is what we should do. It is our goal to make you feel comfortable and satisfied during your stay. We will continue to maintain and improve, and strive to bring you a homely experience every time. This will always be a warm harbor on your journey. Looking forward to seeing you next time! Guangzhou Baishuizhai Jiahua Hot Spring Hotel---Guest Service Department
Gæstebruger
Garden-View Twin Room With Balcony, Private Bathtub, Muse Bedding
Overnattede i jan. 2025
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 17. feb. 2025
Breakfast quality and selection is getting worse compared to previous stays
Oversæt
Svar fra overnatningssted: 尊敬的客人，非常感謝您選擇我們並分享您的真實感受。很抱歉此次早餐質量未達您的期望，與您之前的住宿體驗有差距。我們已對早餐供應進行了全面覆盤，從食材採購、菜品搭配到製作工藝都在深度優化。我們十分重視您的反饋，也希望能有機會再次為您服務，屆時為您呈上品質上乘的早餐，讓您看到我們的改變與誠意。期待您的再次光臨，祝您一切順利！廣州白水寨嘉華温泉酒店---賓客服務部
Sallyteo
Elegant Queen Size Seng Værelse
Overnattede i okt. 2024
Familie
4 anmeldelse
10/10
Enestående
Slået op den 25. nov. 2024
Grand hotel with good range of hot springs. The buffet spread for breakfast and dinner are great too.
Oversæt
Svar fra overnatningssted: Dear guest, hello! Thank you very much for choosing to stay in our Guangzhou Baishuizhai Jiahua Hot Spring Hotel and taking your precious time to praise! Our staff are very happy to see that you have enjoyed your stay here and that our public hot spring area and buffet products have been recognized by you! Look forward to your next visit, continue to enjoy the time oh, I wish you a happy life! Guangzhou Baishuizhai Jiahua Hot Spring Hotel -- Guest room Department
Sharyl holiday
Elegant Queen Size Seng Værelse
Overnattede i jul. 2024
Familie
9 anmeldelse
6.0/10
Slået op den 4. sep. 2024
3 hours bus from Shenzhen Bay, bedroom is huge. Staff polite and helpful. However crowded and noisy during the spa, not enjoyed and the pools were not hygiene. The breakfast buffet was better than dinner one.
Oversæt
Svar fra overnatningssted: Distinguished guests, hello! Dear Guest, Thank you for taking the time to share your experience with us. This hotel is a leisure resort hotel, coincides with the weekend and holidays for the hotel reception peak, there will be more customers in the shop, so the environment of the SPA area is slightly crowded than on weekdays, it is recommended that you use the peak. With regard to the hygiene concerns you mentioned, we have already reported to the relevant departments to strengthen the hygiene and cleaning of the pool, and we will continue to increase the frequency of the pool cleaning to ensure a better stay experience for guests and avoid a recurrence of this situation. Thank you again for your generous comments, I wish you a happy life!Baishuizhai Jiahua Hot Spring Hotel--Guest Service Department
Ravi Guangzhou
Elegant Queen Size Seng Værelse
Overnattede i jun. 2024
Familie
6 anmeldelse
10/10
Enestående
Slået op den 7. jul. 2024
Best resort i have ever been to. Very satisfied in everythings. Staffs are also very helpful. Highly recommended specially for families.
Oversæt
Svar fra overnatningssted: 尊敬的賓客：您好!很感謝您能在百忙中抽空與我們分享您滿意的入住體驗。 “喜悦的我們創造喜悦的客人”是我們“嘉”人一貫的服務宗旨，希望我們的努力能夠讓您在我們白水寨嘉華温泉酒店留下一段喜悦的、難忘的回憶。記得保持關注我們哦，我們將不定期推出各式特色活動、優惠促銷以及美食推廣，期待與您再次相見。 白水寨嘉華温泉酒店——賓客服務部
Doshi Kintankumar Rajnibhai
Villa - 3-værelser (boblebad, mahjong)
Overnattede i mar. 2025
Familie
30 anmeldelse
10/10
Enestående
Slået op den 20. apr. 2025
Best stay. Most Enjoyable Trip
Oversæt
Svar fra overnatningssted: 尊貴的客人，感謝您的五星好評！您的認可就是我們前行的動力，希望我們的服務和設施為您帶來了愉悦體驗。要是您有任何想法或建議，歡迎隨時告訴我們。期待您下次入住，繼續解鎖酒店的更多美好，為您打造更完美的住宿體驗！我們隨時等您回“嘉”！ 廣州白水寨嘉華温泉酒店——賓客服務部
M271696****
Elegant Queen Size Seng Værelse
Overnattede i apr. 2024
Par
3 anmeldelse
10/10
Enestående
Slået op den 11. maj 2024
Nice Hotel , Good service, enjoyable Spa , Special thanks for check in desk name : 小关 she knows customers what they need ,what they like , make us just feeling like back home !
Oversæt
Svar fra overnatningssted: 尊敬的貴賓，感謝您在百忙之中抽空分享您此次的入住體驗以及對我們員工服務水平的認可，很開心讓您在廣州白水寨嘉華温泉酒店留下了一段美好的回憶，我們會不斷更新服務標準，讓到店的客人都能有賓至如歸的入住體驗，相信我們一定能做得更好。最後再次感謝您對我們酒店的支持，祝您闔家幸福，生活愉快！ 白水寨嘉華温泉酒店—--賓客服務部
Gæstebruger
Elegant Queen Size Seng Værelse
Overnattede i aug. 2023
Familie
19 anmeldelse
10/10
Enestående
Slået op den 2. okt. 2023
My son loved it, I loved it. The fish therapy pool is mind blowing, the wife selection of hot springs is crazy!!! There are so many hot springs that you can easily have your own, even during high season. I had a really good time there. I'll be back for sure during winter.
Oversæt
Svar fra overnatningssted: 尊敬的賓客：您好!感謝您選擇入住白水寨嘉華温泉酒店！更感謝您對我們工作的肯定！為了讓您有一個舒適假期，酒店特設24小時快捷服務中心，以便隨時為您服務。住店客人可免費獲得酒店贈送當季水果盤及晚安牛奶，歡迎光臨享用，除此外，為豐富住客活動酒店還有菲律賓駐店樂隊現場彈唱，表演時間：週二至週日14:00-14:45，20:00-20：45，歡迎親臨現場傾聽支持。再次感謝您的點評，我們將不斷豐富服務細節，期待您的再次光臨！白水寨嘉華温泉酒店——賓客服務部