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Bekræftede anmeldelser
Placering7.9
Faciliteter7.9
Service8.2
Renlighed8.0
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Negative anmeldelser(99)
Hamid
Encore Twin Room
Overnattede i jun. 2024
Familie
2 anmeldelse
4.0/10
Slået op den 8. jul. 2024
I have stayed at Ramada hotels around the world and this is the worst ever Ramada hotel I have ever experienced. I stayed here for 2 days with my family and the first night we spent awake because of faulty air conditioner as my baby slept so we can't change the room either and the next night they changed my room and that room wasn't too clean as expected and there was a weird smell like the rooms were closed for a long time, it was an old room. This is the first hotel I have stayed where there is no air conditioner in the lobby as well and every one just sweating. No gym, no pool, hotel looks like abandoned building. Please improve the standards or rename the hotel. Not recommended for families.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,首先要和您説一句抱歉,很抱歉沒有給您帶來一次愉快的入住體驗;關於您所提及的問題,我們已經向酒店經理反映,給您帶來不便深感遺憾,最後祝您生活愉快,事事順心!
Gæstebruger
Deluxe-suite
Overnattede i feb. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 3. apr. 2024
Rooms are old but neat and good. Breakfast is good. Please add hotel WeChat and message them your needs and they will help you. They will provide pick up service from Guangzhou South Railway station but NO drop off when you checkout. Also they provide shuttle from 8:30-11:00 AM from hotel to Chimelong safari zoo but NO pick up. Overall it is good experience.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Sujai
Wonderful Twin Room
Overnattede i jan. 2024
Familie
7 anmeldelse
8.0/10
Meget god
Slået op den 25. feb. 2024
The hotel service was good. They have cab booking assistance for foreigners without Wechat or Didi.. Also have convenient drop service to Chimelong in the morning hours.. So far Chimelong visit advisable . However property is old and also communication in English was challenging.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常感謝您對我們酒店的點評,期待再次光臨,祝旅途愉快
Varunesh
Penguin Castle Room
Overnattede i sep. 2023
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 16. okt. 2023
Very friendly staff and helpful..Special thanks to Charles
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好:感謝您下榻廣州番禺長隆華美達安可酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任。我們將繼續努力,為您提供更加舒適温馨的入住體驗。期待您的再次光臨!
BryanLimpioCasicas
Deluxe-suite
Overnattede i jun. 2024
Familie
2 anmeldelse
6.0/10
Slået op den 8. jul. 2024
It was a good stay and quite close to chimelong parks.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們酒店的點評,祝旅途愉快!
Jjjac
Deluxe-suite
Overnattede i nov. 2023
Familie
9 anmeldelse
6.5/10
Slået op den 25. dec. 2023
We have four family members to accommodate in a three bed room. It is very big and cosy. Next door, we pay a visit to have our dinner糯米雞飯。 V v v goof
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您的入住與點評,我們很高興您在酒店有一段愉快的入住經歷。您的點評是對我們服務最佳的肯定與鼓舞,我們會不斷提升服務品質,歡迎您再次光臨!祝您萬事如意,天天開心~
Pratikbhai sureshbhai
Deluxe-suite
Overnattede i jun. 2024
Forretningsrejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 6. jul. 2024
The staff is very polite
Peaceful stay
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Yin Tee
Penguin Castle Room
Overnattede i nov. 2023
Familie
2 anmeldelse
8.0/10
Meget god
Slået op den 24. dec. 2023
Good value for families to go chimelong zoo but bit far from mall.
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您的入住與點評,我們很高興您在酒店有一段愉快的入住經歷。您的點評是對我們服務最佳的肯定與鼓舞,我們會不斷提升服務品質,歡迎您再次光臨!祝您萬事如意,天天開心~
Gæstebruger
BIBI Double Bed Room
Overnattede i maj 2023
Solorejsende
1 anmeldelse
5.5/10
Slået op den 7. jun. 2023
Location is not good, least restaurant neighboring..
Oversæt
Svar fra overnatningssted: Dear guests: Hello, I'm sorry to bring you a bad experience during your stay. Our hotel is more affordable than other types of hotels in this area. It is 1.2 kilometers away from the north gate of Chimelong Wildlife World, which is very suitable for family travel. There are large shopping malls around 1.4 kilometers, and it takes 4 minutes to drive. There are authentic Cantonese morning tea ~ Cantonese cuisine ~ barbecue ~ Maojiawan Hunan cuisine ~ takeout can be sent upstairs. Dear, there is a free parking space at the entrance of the hotel. Let your car have a comfortable home. All our staff are looking forward to your visit again ~
Svar fra overnatningssted: 非常抱歉給您帶來不便,我們深感歉意。對於給您帶來的不愉快體驗,我們非常遺憾,並在此表示最誠摯的歉意。感謝您抽出寶貴時間分享您的入住體驗,您的反饋對我們至關重要。您的寶貴意見,我們已悉心聽取,這是對我們工作的最好鞭策。我們會立即針對您提出的問題進行改進,確保下次您能享受到更優質的服務。您的每一條建議,都是我們改進的動力。我們已着手處理,預計很快會有改善。期待您能再次光臨,我們將竭誠為您提供更優質的服務,讓您感受到家的温暖。願我們細心聆聽,用心改進,期待您再次光臨,見證我們的蜕變。
Svar fra overnatningssted: 非常抱歉給您帶來不便,我們深感歉意。對於給您帶來的不愉快體驗,我們非常遺憾,並在此表示最誠摯的歉意。感謝您抽出寶貴時間分享您的入住體驗,您的反饋對我們至關重要。您的寶貴意見,我們已悉心聽取,這是對我們工作的最好鞭策。我們會立即針對您提出的問題進行改進,確保下次您能享受到更優質的服務。您的每一條建議,都是我們改進的動力。我們已着手處理,預計很快會有改善。期待您能再次光臨,我們將竭誠為您提供更優質的服務,讓您感受到家的温暖。願我們細心聆聽,用心改進,期待您再次光臨,見證我們的蜕變。