Guangzhou Wanting Hotel (Chigang Metro Station Pazhou Exhibition Branch) anmeldelser

Very poor service small rooms

Small, old, dirty hotel. Small and smelly room. Old furniture, price is too expensive compared to the quality.

A horrible first experience in Guangzhou which was made even worse by the unbelievably rude, aggressive and unprofessional staff. Arrived at 1:30am and we were told that there were no rooms, even after showing them our payment and booking number. Instead of admitting their mistake and trying to find a solution, the male receptionist angrily shouted at us. To avoid taking responsibility for the situation, he then phoned another member of our group who was sleeping in his room and woke up him to come downstairs even though he also had a completely valid booking paid in advance. When I asked him why he couldn't just apologise and help us relocate nearby, he again started shouting profanities and made insulting finger gestures to me and my girlfriend. What a horrible place and they don't deserve anyone's custom with that level of selfishness. Other members of our group also left the hotel one day early because of the bad rooms and even worse service. Also Trip.com should take more responsibility for listing such terrible hotels on their website instead of just offering a pathetic 200CNY compensation, which didn't even cover the cost of the taxi to the hotel from the airport, let alone make up for the extreme inconvenience caused.

Absolute joke of a hotel and should not even be considered on trip.com. The room was very small and still dirty. There were open garbage bags outside of rooms. Everything smelled of smoke and the personnel working in the hotel were very unfriendly. They refused to check my friend in and kick one out that was already checked in for no good reason. Please remove this option from trip.com as it shouldn’t even be considered a hotel option. It’s a dump!

The staff were average. But I’m astonished on how pictures can be deceiving! It was so dirty, nothing like in the picture!!! Luckily, I didn’t stay there for long. Just to sleep. I think I would have moved to a cleaner hotel.

The hotel is a really good location, however it was not the cleanest and smelled of smoke despite having a non smoking room. Also the walls were really thin.

It is what it is. Recommended if you keep your recommendations realistic.

Location is good but it's not so clean

地理位置堪稱絕佳 周邊交通便利 旁邊幾十米就是地鐵站 商場、美食街近在咫尺 出行遊玩輕鬆方便

房間還不錯，房間挺好，床都是1.5米的，房間都配有一次性用品，酒店地理位置優越就在赤崗地鐵站，出行不錯的選擇。

陪家人來醫院，一家人過來，幫我安排了雙床，前台很好服務，願家人快點好起來，感謝。

房間很不錯，乾淨整潔，對面地鐵站，有電梯哦！

位置好，交通方便，環境還行。

睡醒迷迷糊糊開門準備去洗臉，一開門上面東西掉下來嚇**，衞生也很差，體驗感非常不好