Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)

Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station) anmeldelser

Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)

No.13-2 Shiliugang Road, Haizhu District, Guangzhou, Guangdong, 510000, ChinaVis hoteloplysninger
Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)
Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)Shiliu Hotel (Guangzhou Pazhou Exhibition Center Chigang Metro Station)
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Gæsteanmeldelser

9.1/10
Good
841 anmeldelse
Bekræftede anmeldelser
Placering9.2
Faciliteter8.9
Service9.0
Renlighed9.1
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Alle anmeldelser(841)
Positive anmeldelser(806)
Anmeldelser med billeder/video(89)
Venligt personale i receptionen(92)
Praktisk parkering(68)
Nemt at komme rundt(51)
Praktisk beliggenhed(45)
Fantastisk til forretningsrejser(16)
Tilbyder afhentning/aflevering(14)
Tæt på metro(14)
Fantastisk swimmingpool(5)
Negative anmeldelser(35)
MartinLovesAsia
Superior Room (2 Beds)
Overnattede i apr. 2025
Familie
14 anmeldelse
8.5/10
Meget god
Slået op den 6. maj 2025
Room was very nice and clean. Staff let me check out late for reasonable price when flight delayed. Raining caused a couple. My shower head was broken and My only other issue was the pool hours are not clear. The front desk told me open til 10:00 pm but then I couldn’t go at lunch time and told it’s not open and we can use after 2:00pm. We went to use at 4:30 and were told it closed at 17:00 and only had 30 minutes. Breakfast is a waste of time. I recommend going out somewhere. Honestly would stay again because room and pool were nice. But skip breakfast and plan the pool accordingly.
Oversæt
Svar fra overnatningssted: 親愛的賓客：您好！非常感謝您對酒店的支持。感謝您對酒店的不足之處提出的寶貴意見及建議，因泳池合作方臨時整改泳池設施設備，導致未能讓您得到滿意的入住體驗，致以歉意，收到您的回覆我們已第一時間處理相關問題，致力於提高每一位賓客的入住體驗，期待您的再次光臨。祝工作順利！
Minh Phan. Mr - Saigon North
Business Room (2 Beds)
Overnattede i feb. 2025
Forretningsrejsende
5 anmeldelse
7.0/10
Slået op den 9. apr. 2025
The room is clean and beautiful, quite old. Friendly staff,
Oversæt
Svar fra overnatningssted: 尊敬的賓客，感謝您選擇我們酒店，我們萬分榮幸能為您服務。酒店有多種不同佈局和麪積的房型以供客人選擇，希望我們真誠的服務能夠帶給您更愜意的體驗，酒店全體員工衷心期待您的再次光臨！
shanmuk varma
Superior-dobbeltværelse
Overnattede i sep. 2024
Forretningsrejsende
1 anmeldelse
4.0/10
Slået op den 24. okt. 2024
Very old building. wash room is bad shape. shower is broken. not well maintained. Good they provided bus to exhibition centre.
Oversæt
Svar fra overnatningssted: Hello dear guests! Thank you very much for your support of the hotel. Thank you for your valuable comments and suggestions on the hotel's shortcomings. After receiving your reply, we have dealt with the relevant issues as soon as possible and are committed to improving every guest stay experience. We look forward to your visit again. Good luck with your work!
Abnos
Superior-dobbeltværelse
Overnattede i mar. 2024
Forretningsrejsende
30 anmeldelse
8.0/10
Meget god
Slået op den 21. apr. 2024
A decent hotel with a convenient shuttle to canton fair . Showerhead is broken and sink was cracked.  above average breakfast.
Oversæt
Svar fra overnatningssted: Dear guest: Hello, first of all, thank you very much for choosing to stay in our hotel and sharing your stay experience. Secondly, we will also provide feedback and rectification to the relevant departments regarding the hotel's shortcomings you raised to improve service quality. We also hope that you will Next time, continue to choose Pomegranate Hotel as your place to stay, and we look forward to your visit again!!!
SENG SUM
Superior-dobbeltværelse
Overnattede i mar. 2024
Solorejsende
14 anmeldelse
5.5/10
Slået op den 29. apr. 2024
Location is far from the Metro Station, around 1km for 15mins walking.
Oversæt
Svar fra overnatningssted: Dear guest: Thank you for staying at our hotel. We are very sorry that we did not meet your expectations. Please allow us to express our sincere apologies to you.We hope to provide you with better service in the near future.
Rahil
Superior Room (2 Beds)
Overnattede i sep. 2023
Solorejsende
4 anmeldelse
4.0/10
Slået op den 2. nov. 2023
Not worth staying here. Breakfast was bad.the only benefit is they have shuttle bus service to canton fair.No english speaking staff.
Oversæt
Svar fra overnatningssted: Dear guest, thank you very much for taking the time to share your stay experience at the hotel. For you in theWe apologize for the problems encountered during our stay and have communicated with relevant departments to thoroughly investigate the process.The hotel will conduct retraining and ensure that similar problems do not occur. We will continuously strive to improve every detailWaiting for your next visit
deep
Superior Room (2 Beds)
Overnattede i maj 2024
Forretningsrejsende
5 anmeldelse
10.0/10
Enestående
Slået op den 11. aug. 2024
Perfect place for business travel
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for your praise of our hotel, we will do a good job in service with more heart, your recognition is also our goal and motivation to move forward, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!
Crys_
Superior-dobbeltværelse
Overnattede i feb. 2023
Solorejsende
10 anmeldelse
10.0/10
Enestående
Slået op den 24. apr. 2023
Great stay. It was neat and clean. The service was good. Would recommend and I would stay again
Oversæt
Svar fra overnatningssted: Dear guests, thank you for staying at 0 Five Pomegranate Hotel and using your precious time to inform us about your stay, we have always been committed to making every guest feel at home. We will continue to provide the same high-quality services and products to create a more perfect stay experience for our guests. You are welcome to stay again and have a great life!
Gæstebruger
Superior-dobbeltværelse
Overnattede i feb. 2023
Forretningsrejsende
13 anmeldelse
8.0/10
Meget god
Slået op den 10. apr. 2023
They could a few repairs to the bathroom tilees otherwise it was great.
Oversæt
Svar fra overnatningssted: Thank you for the advice and have a good life
Jhon Lora
Superior-dobbeltværelse
Overnattede i maj 2024
Forretningsrejsende
8 anmeldelse
6.0/10
Slået op den 20. jun. 2024
Regular.
Oversæt
Svar fra overnatningssted: Dear guest: Thank you for staying at our hotel. We are very sorry that we did not meet your expectations. Please allow us to express our sincere apologies to you.We hope to provide you with better service in the near future.
ali
Business-værelse med queensize-seng
Overnattede i jun. 2023
Forretningsrejsende
46 anmeldelse
10.0/10
Enestående
Slået op den 8. jul. 2023
super
Oversæt
Svar fra overnatningssted: Dear Guest: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy,A thousand words in one sentence, thank you for your support of the hotel.
Gæstebruger
Business Room (2 Beds)
Overnattede i feb. 2025
Familie
8 anmeldelse
10.0/10
Enestående
Slået op den 22. mar. 2025
房間寬敞明亮，窗外視野開闊，眼前一顆木棉花數，瞬間令人心情愉悦，美好的體驗感拉滿。前台服務很滿意，對接的小温和一位男生熱情友好，解決問題快速有效。使用了酒店的泳池和健身房，超出預期，總之很棒，下次可能還住這裏。
Oversæt
Svar fra overnatningssted: 尊敬的賓客: 您好！非常感謝您入住酒店並給予高度的評價，酒店每一個板塊都在不斷努力，要求更加精細、及時的服務每一位到店賓客，很高興看到您對我們工作的認可， 我們懷揣着您的這份信任，將不斷進取時刻準備着給每一位賓客帶來優質的服務，期待您的再次光臨！
Anonym bruger
Superior Room (2 Beds)
Overnattede i feb. 2025
Forretningsrejsende
3 anmeldelse
3.5/10
Slået op den 22. mar. 2025
房間陳舊有黴味，入住的房間被子上有不明污漬，溝通後酒店處理不及時，總體不滿意，不會再入住，也不推薦
Oversæt
Svar fra overnatningssted: 尊敬的客人：首選感謝您告知我們有在您入住期間所遇到的問題，非常遺憾未能達到您的期望，請允許我們向您表達誠摯的歉意。我們希望在不久的將來為您奉上更好的服務。
Carrieon2
Superior-dobbeltværelse
Overnattede i nov. 2024
Solorejsende
15 anmeldelse
5.5/10
Slået op den 15. dec. 2024
洗完澡廁所發大水了，水能一直漫到馬桶那邊 當然這也就算了 然後去洗衣服，洗完了發現已經有人把我衣服放進烘乾機了 結果烘乾完了拿出來發現多了一塊抹布 不知道是不是工作人員幫忙放進去的烘乾機 但多出來一塊抹布這事兒真的很難頂 當然這也就算了 結果我要原房續住，攜程上也顯示商家已確認 結果馬上酒店打電話給我説房間已經被別的客人訂了 要我第二天換房 我是不大理解這麼大的酒店，我這個房型的就這麼一間嗎 我訂了別人的客人就訂不到了嗎 而且別的客人是指定就要我這一間嗎 情願讓我動，也得讓他住這間嗎 如果我要把行李都收好放在前台，那我原房續住的意義在哪裡 當然這也就算了 第二天收拾好了問酒店，酒店再也沒回過消息 説再聯繫我，也並沒有聯繫 ：）
Oversæt
Svar fra overnatningssted: 尊敬的客人，對於您在酒店遭遇的一系列不愉快經歷，我們深表歉意。洗澡時廁所發水給您帶來了不便，洗衣時出現的意外情況也確實不應該發生。關於續住問題，是我們內部溝通協調不暢導致的失誤，我們會深刻反思並立即整改流程。我們會盡快為您安排合適的解決方案，包括妥善存放您的行李以及給予您一定的補償或優惠，以彌補我們的過錯。感謝您的理解與耐心等待，我們會盡快與您取得聯繫並妥善處理後續事宜。
Gæstebruger
Superior Room (2 Beds)
Overnattede i jan. 2025
Rejs med venner
84 anmeldelse
10.0/10
Enestående
Slået op den 24. feb. 2025
非常棒👍，有個自家的停車場是最大的亮點。前台客服小姐姐小王小李熱情接待，讓人有如賓至如歸的感覺。
Oversæt
Svar fra overnatningssted: 尊敬的賓客: 您好！非常感謝您入住酒店並給予高度的評價，酒店每一個板塊都在不斷努力，要求更加精細、及時的服務每一位到店賓客，很高興看到您對我們工作的認可， 我們懷揣着您的這份信任，將不斷進取時刻準備着給每一位賓客帶來優質的服務，期待您的再次光臨！