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Bekræftede anmeldelser
Placering4.8
Faciliteter4.7
Service4.8
Renlighed4.7
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Negative anmeldelser(35)
Henry
Princess Room - With View (King Bed)
Overnattede i nov. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 31. dec. 2024
Very well served with sufficient amount and fast re-fill for fast going food....!!
Oversæt
Svar fra overnatningssted: 尊敬的賓客:您好!非常感謝您入住中旅.阿那亞.九龍湖公主酒店並分享您的寶貴體驗!很高興能為您的出遊帶來美好的時光。您的讚賞給予我們很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!祝您生活愉快~
taeseok
Princess Room (2 beds)
Overnattede i nov. 2023
Familie
43 anmeldelse
4.0/5
Meget god
Slået op den 3. jan. 2024
Kind staff. Good air.
Too many mosquito in room.
We have 4,6 age chilren. At the restaurant If you have two children, you must pay more one person even if they are lower than 120cm.
Hotel rule, 1 room only one child free. If you have 2 baby dont go hotel resturant. I have been visited too many hotels but this is first time. If I have two children so need to pay one nore , I agree. But hotel regulation like this ,it will be unfair.
Indoor pool is big. Good.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for sharing your experience during the stay with us! We attach great importance to the valuable opinions of each guest and endeavor to improve. We take good care of every guest. Your question regarding the second child (under 1.2 meters) being charged for breakfast is greatly appreciated. We have reported it to our supervisor immediately. From now on, children under 1.2 meters accompanied by adults will not be charged for breakfast/lunch/dinner in the Italian Bistro. Meanwhile, we would like to express our sincere thanks to your recognition of our room service at Jiulong Lake Princess Hotel. We look forward to serving you next time and having the opportunity to express our sincere apology. Wish you all the best.
Mohammed
Princess Room (2 beds)
Overnattede i nov. 2023
Andet
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 15. dec. 2023
When I was at hotel realy appreciate their efforts to warm welcome for me to become familiar.
Oversæt
Svar fra overnatningssted: Dear guest: ,Thank you so much for staying our hotel share your valuable experience! It's a pleasure to bring you a wonderful time on your trip. we looking forward to your visit again~
Allicer
Overnattede i dec. 2022
Par
69 anmeldelse
5.0/5
Enestående
Slået op den 21. jan. 2023
A nice hotel to stay at had an amazing heated pool, good breakfast, afternoon tea, and mostly friendly and helpful staff.
Oversæt
Svar fra overnatningssted: Your support and encouragement are the driving force for us to move forward, and we will redouble our efforts to spend a wonderful holiday at the Kowloon Lake Princess Hotel! Welcome to visit and patronize again!
Malaka
Overnattede i sep. 2022
Par
11 anmeldelse
4.0/5
Meget god
Slået op den 13. nov. 2022
Used to be a great hotel. I visited this place 10 years back that time it was amazing.
This time, it’s annoys they didn’t change furniture/ carpets or beddings for a decade. Some lightings are broken.
Anyway not bad ~ but could be better with some small efforts.
Oversæt
Svar fra overnatningssted: Distinguished Guest:First of all, I'm really sorry that this check-in didn't satisfy you. Thank you for your continued attention and support. Our Hotel is in the process of being upgraded, and we believe that in the near future, we can bring you a new experience. You are welcome to come again.
Gæstebruger
Overnattede i dec. 2021
Familie
19 anmeldelse
5.0/5
Enestående
Slået op den 1. feb. 2022
Confortable room big queen size bed nice pool and spa love the view of this room big bathtub great place for chilling and hiking
Oversæt
6/8
Svar fra overnatningssted: Every love comes from the smile and touch in the heart. It is our wish to make you satisfied. We will work harder and thank you for your evaluation and support. We look forward to your next visit~
Volodymyr
Princess Room - with View (2 beds) (Balcony)
Overnattede i dec. 2021
Par
26 anmeldelse
5.0/5
Enestående
Slået op den 11. feb. 2022
Good for spend weekend at winter and summer time.
A lot things explore around hotel, good swimming pool and another facilities. Breakfast just regular. Room nice and bright with good view.
Oversæt
6/9
Svar fra overnatningssted: We are glad to learn that you have had a good time in Jiulong Lake Princess Hotel and can share your pleasant experience with us! Your praise makes us move forward and look forward to seeing you again!
Svar fra overnatningssted: 尊敬的貴賓,您好!非常感謝您選擇入住我們中旅.阿那亞.九龍湖公主酒店並分享您的寶貴入住體驗!關於您提到的老式電視,客房已經在逐步更換網絡電視,更好滿足客人觀影需求;關於您提到空調,實在抱歉,酒店配備中央空調衹能單獨製冷或制熱,冬季温度低,目前衹開放暖氣,如果覺得悶熱,可幫您開窗通風或關閉空調;最後您關於停車位給出的建議,已反饋至相關部門,感謝您給我們提出的建議,也誠摯期待您的再次光臨,希望下次能為您提供更好的住宿體驗。祝您一切順利!
Svar fra overnatningssted: 尊敬的賓客:您好!感謝您選擇下榻我們中旅.阿那亞.九龍湖公主酒店,能為您提供讓您滿意的體驗是我們追求的目標。很高興園區舒適的入住環境和貼心的細節服務給您留下美好的印象,同時也感謝您提出的寶貴建議, 我們將不斷努力,為您下次入住提供更加温馨舒適的環境!期待您再次光臨~