Jianguo Hotel, Guangzhou

It was a great stay in this hotel after so many years. It's well maintained. Will definitely be back when going back to Guangzhou again.

Subject: Exceptional Service from Reservation Agent Ms. Li Impressed Me Dear Guangzhou Jianguo Hotel Team, I am delighted to have the opportunity to express my sincere appreciation for the excellent service provided by your hotel staff, especially the outstanding performance of your reservation agent, Ms. Li. From the moment I first contacted the hotel's reservation department, Ms. Li demonstrated a professional, passionate, and patient attitude in serving me. She carefully listened to my needs and patiently answered all of my questions. Her exceptional communication skills helped me smoothly complete the reservation process. When I arrived at the hotel, Ms. Li once again welcomed me with a warm and friendly demeanor. She ensured that the most suitable room was prepared for me and facilitated my check-in seamlessly. Throughout my stay, Ms. Li remained attentive to my needs and provided exceptionally thoughtful service. Ms. Li's professionalism and service enthusiasm deeply impressed me. She not only possesses outstanding work skills but also showcases genuine care for the guests. This level of service made me feel respected and valued, leaving me with an unforgettable hotel experience. I sincerely hope to visit Guangzhou Jianguo Hotel again and experience the exceptional service from Ms. Li and your dedicated team. Please convey my gratitude to Ms. Li and all the staff members who served me, as they are undoubtedly industry benchmarks. Thank you again, and I wish you continued success and prosperity!

The hotel take about 5 mins walk from Guangzhou East station which is good for me to go back and forth to Shenzhen. The room is clean and comfortable.

Good city and overall is good The area is nearby aeon supermarket

The hotel location is fantastic which is opposite Guangzhou Railway Station and 广州东站。Opposite is the main shopping district of GZ and surrounding many eating places. The hotel is supposed a 5 stars rated but it is old even though is well maintained. However the only con is the aircon system cannot be adjusted as it is centralized and it gets really cold at night.

Good location, just next to the railway station and opposite a big underground shopping mall.