Hilton Garden Inn Guangzhou Tianhe

Hilton Garden Inn Guangzhou Tianhe anmeldelser

Hilton Garden Inn Guangzhou Tianhe

63 North Guangzhou Avenue (Guangzhou Dadao Bei), Tianhe District, Guangzhou, Guangdong, 510500, ChinaVis hoteloplysninger
Hilton Garden Inn Guangzhou Tianhe
Hilton Garden Inn Guangzhou TianheHilton Garden Inn Guangzhou TianheHilton Garden Inn Guangzhou Tianhe
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Gæsteanmeldelser

9.2/10
Enestående
4896 anmeldelse
Bekræftede anmeldelser
Placering9.2
Faciliteter9.2
Service9.2
Renlighed9.4
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Alle anmeldelser(4896)
Positive anmeldelser(4748)
Anmeldelser med billeder/video(786)
Venligt personale i receptionen(617)
Stilfuldt miljø(315)
Fantastisk til forretningsrejser(181)
Har boet der flere gange(60)
Fantastisk mad(47)
Taxaer, der er nemme at ringe til(41)
Beliggende i centrum(30)
Fremragende motionscenter(17)
Negative anmeldelser(147)
Hossein no
Superior-dobbeltværelse
Overnattede i feb. 2025
Par
3 anmeldelse
7.0/10
Slået op den 29. mar. 2025
The room was clean the bed was clean The floor needs to be changed and the smell of sewage was irritating. The staff could not speak English .
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Guangzhou Tianhe. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Gæstebruger
2-personersværelse
Overnattede i feb. 2025
Rejs med venner
1 anmeldelse
7.0/10
Slået op den 6. apr. 2025
Nice hotel. Clean. Rooms are a decent size. Staff wasn’t too friendly though and the food at the restaurant wasn’t so good. But good for a quick in and out kind of stay.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for choosing to stay at Hilton Garden Inn Guangzhou Tianhe! Thank you for taking time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and meticulous comments are the continuous motivation for us to do better. We value every customer experience that comes to our hotel, and it is our service tenet and priority to bring you a good service experience. We will follow up and improve your suggestions. Sincerely look forward to your visit again, I wish you a happy trip and smooth work!
Gæstebruger
Superior-dobbeltværelse
Overnattede i feb. 2025
Par
3 anmeldelse
4.5/10
Slået op den 4. apr. 2025
Not good hotel. Far away. Less amenities. Will not suggest for living as far from city and very old hotel.
Oversæt
Svar fra overnatningssted: Dear guests, thank you for choosing to stay at Hilton Garden Inn Guangzhou Tianhe! Thank you for taking time out of your busy schedule to comment on your stay experience and share it with other guests. Your patience and meticulous comments are the continuous motivation for us to do better. We value every customer experience that comes to our hotel, and it is our service tenet and priority to bring you a good service experience. We will follow up and improve your suggestions. Sincerely look forward to your visit again, I wish you a happy trip and smooth work!
Gæstebruger
Superior-dobbeltværelse
Overnattede i jan. 2025
Par
11 anmeldelse
9.0/10
Fantastisk
Slået op den 6. feb. 2025
We stayed two nights in this place. Its quite easy to get in and get out from the place. For the price was expecting more clean room as the room was a bit dusty, but manageable.
Oversæt
Svar fra overnatningssted: 感謝您選擇入住廣州天河鼎龍希爾頓花園酒店。很抱歉未能給您帶來您應該享受到的高品質服務。我們很抱歉您在我們酒店入住過程中發生了不愉快的小插曲,這不是我們一貫的服務水平,我們也會加強員工服務意識的培訓,給您帶來真正高質量的服務。傾聽賓客的意見能幫助我們打造最一流的客户體驗。感謝您的寶貴意見,讓您滿意對我們來説十分重要。我們希望不久後您能夠再次光臨,讓我們有機會帶給您最一流的體驗。
Gæstebruger
2-personersværelse
Overnattede i jan. 2025
Forretningsrejsende
4 anmeldelse
7.7/10
God
Slået op den 5. mar. 2025
Room was okay, just that cleanliness need to be maintained. Fair price
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您選擇入住廣州天河鼎龍希爾頓花園酒店。很抱歉未能給您帶來您應該享受到的高品質服務。我們已經將您的問題反饋給酒店相關部門進行跟進改善,以求給您帶來真正高質量的服務。傾聽賓客的意見能幫助我們打造最一流的客户體驗。再次感謝您願意花費時間向我們提出寶貴的意見。正是因為有您這樣的反饋,讓我們認識到我們的不足之處,而不是在服務的領域固步自封。希望不久後您能夠再次光臨,讓我們有機會帶給您最一流的體驗。
ChenYifei
Superior-dobbeltværelse
Overnattede i dec. 2024
Forretningsrejsende
6 anmeldelse
10.0/10
Enestående
Slået op den 10. jan. 2025
I would actually rate this hotel six stars. The concierge people consistently friendly and professional. The rooms especially the bath rooms are very clean. And also ways enough bottled water to drink. If they see you consistently drinking water they will also give additional bottles. It is just super. Keep it up Hilton GZ
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您選擇入住廣州天河鼎龍希爾頓花園酒店。感謝您對於酒店住宿服務給予的好評,希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快~~
Gæstebruger
2-personersværelse
Overnattede i jan. 2025
Familie
4 anmeldelse
4.0/10
Slået op den 11. feb. 2025
Just okay, location good but in general staff is not very helpful.
Oversæt
Svar fra overnatningssted: Thank you for staying at Hilton Garden Inn Guangzhou Tianhe. We apologize for not being able to provide you with the quality service you deserve. We are very sorry for the unpleasant incident during your stay in our hotel. This is not our usual service level. We will also strengthen the training of staff's service awareness to bring you real high-quality service. Listening to our guests helps us create the best customer experience. Thank you for your valuable comments. Your satisfaction is very important to us. We hope you will visit us again soon and give us the opportunity to give you the best experience possible.
orgil j
Tvilling Gæsteværelse Byudsigt
Overnattede i nov. 2024
Forretningsrejsende
19 anmeldelse
2.0/10
Slået op den 20. dec. 2024
This was the worst hotel i have ever stayed. A/C was not working and receptionist suggested me to open window but window is opening very limited. Couldn’t sleep due to hot temperature and also noise of the cars. Also funny thing is there is only 2 waters supplied in per day. Also cleaning was worst i’ve ever stayed hilton hotels worldwide. Not recommend to stay this hotel.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您選擇入住酒店。很抱歉未能給您帶來您應該享受到的高品質服務。我們已經將您的問題反饋給酒店相關部門進行跟進改善,以求給您帶來真正高質量的服務。傾聽賓客的意見能幫助我們打造最一流的客户體驗。再次感謝您願意花費時間向我們提出寶貴的意見。正是因為有您這樣的反饋,讓我們認識到我們的不足之處,而不是在服務的領域固步自封。希望不久後您能夠再次光臨,讓我們有機會帶給您最一流的體驗。
Jessica82
2-personersværelse
Overnattede i mar. 2025
Forretningsrejsende
10 anmeldelse
8.0/10
Meget god
Slået op den 12. apr. 2025
It was a good condition.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Guangzhou Tianhe. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Shiu Kwan
Superior-dobbeltværelse
Overnattede i sep. 2024
Familie
3 anmeldelse
8.0/10
Meget god
Slået op den 1. nov. 2024
I greatly appreciate the front desk ladies Ms Yinha Huang and xiao huang for their help. They were excellent in helping with my booking and upgrade to the suite floor.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Guangzhou Tianhe. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Deepak
2-personersværelse
Overnattede i mar. 2025
Forretningsrejsende
5 anmeldelse
9.0/10
Fantastisk
Slået op den 3. maj 2025
Stay was good, Ms.Lena at the reception was very helpful while checkin and also for other enquiries
Oversæt
Gæstebruger
2-personersværelse
Overnattede i mar. 2025
Forretningsrejsende
1 anmeldelse
5.5/10
Slået op den 16. apr. 2025
Just ok hotel. Name of Hilton but not any star class. Wash basin sink choked up. Nobody picks up call .have to call several times.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for choosing to stay at Hilton Garden Inn Guangzhou Tianhe. We are sorry that your stay did not meet your expectations. We have sent your feedback to the relevant department. The department and the hotel's operation team will strengthen relevant training in response to the problems that occurred this time. Thank you for your feedback. Wish you a good mood every day ~~
Anonym bruger
2-personersværelse
Overnattede i nov. 2024
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 8. dec. 2024
Clean and tidy.. The pillows are too thin and need to be improved
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your feedback about your recent stay at Hilton Garden Inn Guangzhou Tianhe. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Gæstebruger
2-personersværelse
Overnattede i mar. 2025
Familie
2 anmeldelse
7.5/10
Slået op den 8. apr. 2025
The staff are nice and helpful. A separate kid’s pack is provided for my son, he loves it much. However, the location is not too convenient, which is quite far away from the station. Also, the hygiene is fair, some hairs are found on the bed, as well as some dirt and mold around the wash basin. Overall, it’s still okay for a budget hotel.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for choosing to stay at Hilton Garden Inn Guangzhou Tianhe. We are sorry that your stay did not meet your expectations. We have sent your feedback to the relevant department. The department and the hotel's operation team will strengthen relevant training in response to the problems that occurred this time. Thank you for your feedback. Wish you a good mood every day ~~
Gæstebruger
2-personersværelse
Overnattede i feb. 2025
Forretningsrejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 30. mar. 2025
The staff at the hotel were very helpful in everything that we needed. Specially Ms. Huga who helped us search for a lost jacket and arrange taxis, and including the front desk people. It’s at the city centre and accessible to many tourist and business places. Hope to visit it again.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您選擇入住廣州天河鼎龍希爾頓花園酒店。感謝您對於酒店住宿服務給予的好評,希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快!