Steigenberger Icons Guangzhou anmeldelser

Staff at front desk Crystal and Daniel is nice , caring and professional. Hotel room is clean and nice view . Good for family to travel , have a play house for kids.

Value for price. A true 5 star hotel in terms of service and the surroundings. The rooms are big with a huge balcony facing the lake. Very grand lobby. The only bad thing is that the breakfast you will need to walk 5 min to the adjacent hotel. Not sure if this is the arrangement too for high season but worth to check with the hotel when you book.

Amazing location , beautiful big room, decoration grand luxurious , international good breakfast, the staff try all their best to communicate specially Daniel sharing his WeChat and helping with anything we need! We are definitely coming back…

A good choice for a quiet retreat if you are tired of buzzing city life Within 1km radius of BONSKI Guangzhou if you are into skiing or snowboarding. You can also request for buggy ride to their other hotel chain to cut down the walking distance by half. Thanks win for arranging the extension of my stay

A very nice hotel

Excellent stay! Beautiful hotel. Daniel at the reception is very helpful.

Very smart hotel inside and out. 10-15mins walk to the Sunac theme park and the Sunac shopping mall where the indoor show park and water park.

The balcony was big and the view was spectacular!! The only thing is toilet flush can be improved

We had a great experience staying in Steigenberger Icon. The hotel is well kept and exclusive. The services of the staffs are excellent too. Coco and 小聪 have provided great service and care. It’s a stone throw away from the ski-resort and moving around is easy as well. Our children enjoyed themselves and will look forward to going back again.

My recent stay at Silks Club Guangzhou was highly satisfactory. The hotel features an elegant environment, and the rooms are spacious and comfortable, providing a very relaxing experience. During my stay, I also tried the Malaysian restaurant in the hotel. For lunch, we ordered a set meal for two, which had very generous portions, though the taste was somewhat average. Breakfast was also served at the same restaurant. While I missed it due to rest, my wife and child gave very positive feedback on the quality and taste of the breakfast. Special thanks to the staff member Anny, who thoughtfully arranged our room and ski tickets and also provided the shuttle bus schedule. Her attentive and detailed service left a great impression. I look forward to staying here again!

We stayed here for our anniversary. We got a free cake from the hotel. Check in and check our process was smooth. Location is pretty good with free shuttle to the nearby shopping mall, but it’s actually a 10 mins walk. Room size was great with pleasant view of the lake. Would stay here again next time.

Nice and helpful staff. Good location. The room is very clean and SPACIOUS as well as with a bulk balcony with a llake view which is excellent. . Will definitely be back again.

Nice hotel Clean Nice pool Awesome breakfast Good location

Kyra is very helpful, she added my wechat on my arrival and would still reply me during her day off.