LN Garden Hotel Guangzhou

We came on a vacation with our families and booked 3 rooms in total. As we decided to choose the stay and dine option on selected nights to indulge in the restaurants within the hotel，we ended having to make multiple booking separately and in different category rooms. As such it was rather troublesome when we need to switch around the rooms on different dates. However, thanks to Ms Gillian from the front desk who was really accomodating and kind to give us an upgrade basis on our highest paid room booking type and allowed us to keep the same room type throughout our 5 nights at the hotel. The suite room was huge and on level 25th floor with a good view. It was very comfortable and we ended up coming back early some nights to chill in the hotel room with our families. It was an extremely pleasure stay which we highly recommend.

Not impressed and upset with - room layout Very bad for going to toilet at night. You’ll stumbled on the partition The shower and toilet shares the same sliding doors which is impossible for two persons to shower and be in a toilet at the same time ( to have a privacy) plus the door are not soft closed so at night you can here door slammed -cigarette smells on non smoking floor I suffered to sleep as cigarette fumes seeped into the room at night from 8pm for hours and last night at midnight still have the fumes coming into the room. The first night I called the hotel asking them to check with the maid next morning which room a smoker stayed (near my room2118) and the hotel should give him a warning . Of course nothing was done and I suffered and couldn’t breathe for three nights. Didn’t asked to change the room as more hassle yo ask my partner to repack. -Some kind of construction noises outside at night -Staffs couldn’t speak English well and some don’t have good service mind like a 5 stars hotel staffs should have. Other than above room is good clean, breakfast quality was good, concierge service okay. Cannot rate logistics as using a taxi a lot. Not a lot of shops and restaurants nearby. The department stores is about 1km walk from the hotel.

I recently had the pleasure of staying at the LN Garden Hotel in Guangzhou, and it was truly an exceptional experience. From the moment we arrived, the service, hospitality, and overall atmosphere were outstanding. The staff were extremely polite, attentive, and always willing to help, making our stay incredibly smooth and convenient. A special mention to Winnie Lie, who went above and beyond to ensure our check-in process was seamless and quick. Her professionalism and warm attitude really set the tone for our entire stay. The food at the hotel was equally impressive — a wide variety of delicious options that were beautifully presented and consistently fresh. Overall, I had a wonderful experience at LN Garden Hotel and would definitely stay here again. Highly recommended to anyone visiting Guangzhou!