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Placering4.6
Faciliteter4.4
Service4.6
Renlighed4.5
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Kurwhan
Hyggeligt værelse med queensize-seng
Overnattede i okt. 2024
Solorejsende
29 anmeldelse
2.2/5
Slået op den 10. nov. 2024
I think the location isn't bad as you're near restaurants and a beautiful scenery behind the hotel.. Many guests struggled to find the main reception. And it wasn't exactly clean as I found condom wrappers laying on the floor. For more than 400 yuan a night I think you'd expect much more quality especially in China mainland.
Oversæt
Svar fra overnatningssted: 尊敬的客人,我們非常重視您的反饋,並深感遺憾您在入住期間遇到的問題。我們始終致力於提供舒適和安全的環境,但顯然在這次有所不足。我們真誠地感謝您的指正,並會立即採取必要的措施來改進我們的服務,
KiwiS.
Superior-værelse med 2 senge
Overnattede i maj 2024
Familie
6 anmeldelse
1.5/5
Slået op den 24. jun. 2024
Very bad client servicing. It was 34 degrees when I traveled to GZ with my family including 90+ elderly. The air-conditioning is not working and the staff kept me waiting for 4 hours in the room and could not get a solution. It was super hot in the room and they only gave me a fan for the whole day and night. They didn't even apologize for this kind of situation and were very disappointed with this kind of attitude. They never do regular maintenance checks and let the customer stay in a room without AC during a hot summer. Never stay here ever again.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,非常抱歉沒有讓您有最好的入住體驗,客人的每一絲需求都是我們真誠為之努力的方向。期待您下次出行,我們能為您創造更加完美服務
Likealocal_with Pat
Deluxe-værelse med 2 senge
Overnattede i sep. 2024
Forretningsrejsende
5 anmeldelse
3.2/5
Slået op den 19. nov. 2024
The room was fantastic view, reasonable price, but the cleanliness you have to be aware of , some of the room has a lot of insects and cockcroach.
Service was ok even they barly speak english, 20 mins walk to beijinglu there are many restaurant and street food near by , very convenient
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。
Anonym bruger
Comfortable Three-Bed Family Suite (with Dryer)
Overnattede i sep. 2023
Familie
4 anmeldelse
3.2/5
Slået op den 26. okt. 2023
we rent that hotel for our wedding. the room that they gave us is little old. you can see it on the flooring and cabinets. there is a weird smell coming from the bath room. and bathroom door is not secured. it is sliding and you cannot lock it. there is no privacy when using it. i booked for lake view room. but they gave us a non lake view room. they dont want to transfer us. we are asking for one blanket but they want to charge us 30rmb per day.
We told the hotel staff not to open and enter our room when we are nor there. but the cleaners keep on entering our room without our permission.
Our luggage are open and we are not comfortable having people entering our room without our permission.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾,我們的舒適三床家庭套房是看不到江景的,入住的時候都是有和您説過的,續住衞生的話,客人不要求不打掃的話,阿姨會去做續住衞生的,如果客人有和前台説不打掃衞生的話,阿姨是不會去打掃衞生的,您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Gæstebruger
Luxury River-View Twin-Bed Family Suite (with Dryer)
Overnattede i sep. 2023
Familie
2 anmeldelse
3.5/5
Slået op den 17. nov. 2023
Not too bad but cleanliness of the toilet can be better. Can see insects crawling out of the drain sometimes.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。尊敬的賓客您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快。
Cao
Featured Room - River-View (Tatami)
Overnattede i okt. 2024
Par
2 anmeldelse
4.5/5
Fantastisk
Slået op den 1. dec. 2024
near beijing road
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。
Gongzilaobeili
Riverview Twin Room With Dryer
Overnattede i feb. 2023
Familie
7 anmeldelse
5.0/5
Enestående
Slået op den 14. maj 2023
Very nice and great view. The river right downstairs and easy access to everywhere. Chill night
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。 尊敬的賓客您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快。
Gæstebruger
Light Luxury River-View Projection Room
Overnattede i maj 2024
Rejs med venner
2 anmeldelse
5.0/5
Enestående
Slået op den 21. jun. 2024
Very good 👍
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。 尊敬的賓客您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快。
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。尊敬的賓客您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快。
Gæstebruger
Luxury River-View Twin-Bed Family Suite (with Dryer)
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。尊敬的賓客您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快。
Susanne Thiel
Comfortable Three-Bed Family Suite (with Dryer)
Overnattede i okt. 2024
Familie
2 anmeldelse
4.5/5
Fantastisk
Slået op den 24. nov. 2024
Das Apartment mit 2 Schlafzimmern war im 23.Stock und hatte eine tolle Aussicht zur Stadt. Die Ausstattung war gut. Es fehlte jedoch eine Tischlampe, so musste man leider immer das helle Deckenlicht anmachen. Auch gab es keine Möglichkeit das extra Schlafzimmer zu schließen, da eine Tür fehlte. Die Küche hatte lediglich 2 Tassen und ein Wasserkocher.
Ansonsten war der Service sehr freundlich & hilfsbereit. In der direkten Umgebung gibt es viele Supermärkte & Restaurants.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。 尊敬的賓客您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快。
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。尊敬的賓客您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快。
Svar fra overnatningssted: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力打造五星級的服務品質。期待您下次出行,我們能為您創造更加完美服務。尊敬的賓客您好,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快。