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Bekræftede anmeldelser
Placering9.2
Faciliteter9.0
Service9.0
Renlighed8.9
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Gæstebruger
Featured Family Suite - 3-Room, River-View (2 Bathrooms)
Overnattede i mar. 2025
Familie
1 anmeldelse
4.5/10
Slået op den 15. apr. 2025
lots of problem during stay.
day 1 they change our booking to another room
day 2 - all 3 my new belt that i just bought gone (nobody cares)
day 4 - some room got electricity problem
day 5 - water leaked everywhere in the bathroom
day 8 - all dark inside the apartment. all electricity problem. and the host only ask me to wait wait wait.
very very bad experience during stay😭
Oversæt
Svar fra overnatningssted: 敬的客人,非常抱歉我們的服務沒能讓您滿意。為表誠意,給您免費升級到四房帶麻將桌的房型,沒想到未能符合您的心意,得知後我們也立即為您安排換回原預訂房型。關於您新買腰帶的誤會,保潔阿姨第一時間向您解釋,並上門提供補償,是我們溝通和服務仍有不足才讓您感到不滿。我們會全面反思改進,希望未來有機會能重新為您服務,一定給您完美體驗。
Gæstebruger
Featured Suite - 3-Room, River-View
Overnattede i jan. 2025
Rejs med venner
4 anmeldelse
10.0/10
Enestående
Slået op den 14. feb. 2025
We had a very pleasant stay at this hotel. The service was excellent—everything was communicated efficiently through WeChat, and they even provided a detailed guideline in both English and Chinese with pictures, making check-in and other procedures very smooth.
Our apartment was on the 34th floor, offering a stunning skyline view over the city. It was a two-floor unit with two bedrooms upstairs, one bedroom downstairs, and a shared bathroom. The apartment also featured a small kitchen and a cozy living area with a sofa and a projector—perfect for movie nights.
In terms of amenities, the apartment was well-equipped with everything we needed. It was also quite clean and tidy, which made our stay even more comfortable. The location was convenient, with two metro stations nearby. The closest one, serving Line 6/11, connects to many main areas, and Line 1 is also within reach. Additionally, 永庆坊 is just a short walk away, offering plenty of restaurants and shops.
Overall, a great stay with excellent service and a fantastic location
Oversæt
Svar fra overnatningssted: Greetings to your Excellencies. Thank you for staying at the Vivienne Boutique Hotel and being satisfied with our service. Thank you very much for your support and kindness. We will continue to work hard to provide you with better service. I look forward to your next visit!
Phichayud Kusolsitthirat (Bright)
Suite - 2-Room (Special Promotion)
Overnattede i feb. 2025
Familie
4 anmeldelse
10.0/10
Enestående
Slået op den 25. mar. 2025
The place and service is really nice we love it. Will come back for sure
Oversæt
Svar fra overnatningssted: 衹有舒適的入住體驗才是讓親再次來到這裏的理由,感謝您的滿意與支持,我們期待與您的下次相遇哦!
Anonym bruger
Suite - 2-Room (Special Promotion)
Overnattede i feb. 2025
Rejs med venner
1 anmeldelse
9.0/10
Fantastisk
Slået op den 26. mar. 2025
Love the stay and the trip, definitely will visit again love it
Oversæt
Svar fra overnatningssted: 感謝您的點評,和認可,對於給您帶來的不好的體驗,我們深感慚愧,希望您願意給唯梵一次機會,唯梵會用實際行動證明您的選擇沒有錯,希望您下次光臨時能有一個更好的體驗。
chngchloe
Deluxe Suite - 2-Room, River-View
Overnattede i dec. 2024
Familie
1 anmeldelse
4.0/10
Slået op den 24. jan. 2025
Very poor facilities especially toilet. After 2 people bath the hot water need to wait for more than 30minutes. Some more toilet flood. Till outside. No rubbish plastic. The drinking water need to buy own. Very bad. Not recommend
Oversæt
Svar fra overnatningssted: Distinguished Guest: Hello, thank you for your stay and for taking the time to share your stay with us. We're sorry to have given you a bad experience during your stay. The hotel is constantly developing and the facilities you saw will continue to be perfected. Meanwhile, our housekeepers are online 24 hours a day. With regard to plastic bags and drinking water, you can contact the housekeeper to bring you items, and certain items will be prepared in the cupboards in our rooms. We are very sorry that this stay did not live up to your expectations and please trust that we would like to do more for our guests. We would like to welcome you back.
Linda Huey
Family Suite - 3-Room, City-View
Overnattede i nov. 2024
Familie
11 anmeldelse
8.5/10
Meget god
Slået op den 12. feb. 2025
Crossing a main road can access to Yongqingfang, many points of interest and restaurants.
Surrounding few hospitals or specialist centers.
Good security with access card.
Oversæt
Svar fra overnatningssted: Greetings to your distinguished guests: Thank you for your recognition of us, Vive Boutique Hotel offers you a more attentive service experience that makes your quest for excellence feel as comfortable and convenient as if you were at home even during your journey. Satisfaction has only a starting point and no end. We look forward to your next visit with sincerity, sincerity, care and love. I wish you a good day!
Anonym bruger
Deluxe Suite - 2-Room, River-View
Overnattede i nov. 2024
Familie
7 anmeldelse
9.0/10
Fantastisk
Slået op den 25. dec. 2024
Good location within walking distance to Yong Qing Fang. There are convenient stores and restaurants nearby.
Oversæt
Svar fra overnatningssted: Thank you for choosing our hotel and for your comments. Your satisfaction is our greatest motivation. We will continue to strive to provide better service and look forward to your next visit.
Gæstebruger
Suite - 2-Room (Special Promotion)
Overnattede i nov. 2024
Par
23 anmeldelse
8.0/10
Meget god
Slået op den 10. jan. 2025
Loft style condo with 2 rooms
A bit run down but good value for a quick stay in Guangzhou . Could use a little up keep .
Oversæt
Svar fra overnatningssted: Thank you for the presence of the pro, pro satisfaction is our greatest gratification and the greatest return, the shop will be more efforts to do a good job! Looking forward to the next meeting, I wish you a happy life!
Angelvgyong
Family Suite - 3-Room, City-View
Overnattede i dec. 2024
Familie
1 anmeldelse
8.5/10
Meget god
Slået op den 5. feb. 2025
Management is very nice & will help you to solve out the problem.
Oversæt
Svar fra overnatningssted: Distinguished Guest: Hello! Thank you so much for your stay and appreciation! I'm glad to be able to bring you a great time on your trip. Your appreciation is a great inspiration to the hotel and a driving force for our progress. We remain passionate about making every guest feel at home and look forward to your return! You are welcome to come back and experience it again. Have a great life!
Hui Jing Tang
Suite - 2-Room (Special Promotion)
Overnattede i nov. 2024
Rejs med venner
4 anmeldelse
10.0/10
Enestående
Slået op den 16. dec. 2024
Location was great, just a stone’s throw from a Line 6 station. Convenient enough for a secure and quiet stay. Fantastic view of the river too. Bedrooms are upstairs, living room and toilet below.
Oversæt
Svar fra overnatningssted: Thank you for your confirmation! We are always committed to providing a high quality accommodation experience, and your satisfaction is our greatest gain. Looking forward to your choice again, let us serve you again
Gæstebruger
Featured Suite - 3-Room, River-View
Overnattede i dec. 2024
Rejs med venner
12 anmeldelse
7.0/10
Slået op den 27. jan. 2025
Location close to the river and metro. Great view from the apartment
Oversæt
Svar fra overnatningssted: Thank you very much for your great support and kindness. Every traveler wants a harbour where they can stop occasionally. We do our best to provide a life where you just live somewhere else, not drift on the road. We look forward to being fortunate enough to serve you again.
tourmaline
Featured Suite - 2-Room, River-View
Overnattede i mar. 2025
Andet
18 anmeldelse
9.5/10
Vidunderligt
Slået op den 12. apr. 2025
Good staff, good hotel
Oversæt
Svar fra overnatningssted: Your praise has made our day! We take pride in providing excellent service, and it's wonderful to know that our efforts didn't go unnoticed. Come back and see us soon, and we'll do our best to make your next stay even better!
Mohamed on Mo
Suite - 2-Room (Special Promotion)
Overnattede i okt. 2024
Forretningsrejsende
28 anmeldelse
10.0/10
Enestående
Slået op den 2. dec. 2024
Everything was of the best quality. The place was very clean, the place was quiet and comfortable, and the owner of the residence was very nice. I recommend this place and my next visits will be the same place.
Oversæt
Svar fra overnatningssted: Thank you for your comments and company, special love for you, VEONE will try to do better, look forward to meeting you again ~
Ng
Featured Suite - 4-Room, River-View (Mahjong)
Overnattede i okt. 2024
Familie
1 anmeldelse
3.0/10
Slået op den 10. nov. 2024
Please avoid booking this place! The hygiene was terrible. I changed my room because my first room was full of dust on the floor and every corner of the house looked like it has not been cleaned. The toilet has mold on the floor and the floor trap is clogged with hair. So after you bathed, the water flowed out from the bathing area and you have to walk through the dirty water (with hairs and particles) after you cleaned yourself.. the toilet upstairs also has a very low ceiling, so you will accidentally bang your head while you are bathing. the rooms do not have any hangers for you to hang your towels or clothes. I was changed to the second room because of these issues but OMG, I saw a cockroach the moment I entered my second room!! All in all, the pictures in the listing is deceitful and not true at all. Strongly not recommended.
Oversæt
Svar fra overnatningssted: Dear Guest,First and foremost, I, on behalf of the entire hotel team, express our profound regret and discomfort regarding your recent stay at our hotel.The hygiene issues you described, including dust everywhere, mold in the bathroom, and clogged floor drains, are absolutely unacceptable to us. We immediately investigated your feedback and have thoroughly cleaned and disinfected the relevant rooms. Additionally, we have inspected the hygiene conditions of all rooms to ensure that similar issues do not occur again.Regarding the room facility issues you mentioned, such as the lack of hangers and the risk of collision due to low ceilings, we also apologize. We have already started adding necessary facilities like hangers and plan to optimize the room layout in the future.Furthermore, we deeply regret the discrepancy between the photos and the actual conditions you encountered. We understand that honesty is the cornerstone of the hotel industry. Therefore, we will immediately verify and update all room photos to ensure that every guest can see accurate and truthful room information when making a reservation.We are well aware that an unpleasant stay can leave a lasting negative impression on you. Therefore, we promise to take all necessary measures to improve our service quality and customer experience. At the same time, we warmly welcome you to visit us again at any time in the future, giving us an opportunity to make up for this shortcoming and provide you with a more comfortable and enjoyable stay.Lastly, we once again express our heartfelt gratitude for your feedback. We look forward to providing you with even better services and a more comfortable accommodation environment in the days to come.
Gæstebruger
Suite - 2-Room (Special Promotion)
Overnattede i sep. 2024
Familie
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 1. nov. 2024
Contacted hotel via Trip.com internet call and was added into WeChat group chat with the contact person. Received the room number, QR code and passcode directly through WeChat. Check-in and out was fuss free. Contact persons were very friendly and helpful throughout the stay.
Apartment was clean and comfortable. Basic amenities provided - including towels, disposal toothbrushes, bottled water. Ceiling on the second floor is pretty low, so tall people will need to take note.
Location was ok, a medium distance walk to the popular Yong Qing Fang. There are shops and restaurants nearby / next door for easy settling of meals.
Oversæt
Svar fra overnatningssted: 感謝相遇,感謝您五星好評,更感謝您的不吝誇獎與強烈推薦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,很開心我們給您留下了甜美而又温馨的回憶,小唯歡迎您常回來看看,祝:安好!