Four Points By Sheraton Langfang Gu'an

We visit the Four Points by Sheraton, in Gu'an Langfang often. This was a particularly special visit, as there were numerous events to celebrate. Namely "Mid Autumn Festival", "National Day" and my Birthday coincided during this period. This Hotel is without a doubt the best Hotel, not only in Gu'an, but in Langfang as well. The "Eatery Restaurant", plays a vital role in the success of this Hotel. I often say this when visiting a great Hotel or Restaurant, it's the "Team", whom makes the establishment a success. The "New" pastry cheff, is truly a great asset to the Restaurant and Hotel. His pastries are of exceptional standard, and the variety is huge "unlike the sister Hotel's Restaurant, The Sheraton", whom barely have any pastries or desert on offer. Without the right team in place, the business can and will, never be truly successful. Especially, in the current highly competitive market. As a former "Regional Retail Manager", with over 15 years of Management experience, I can't help but observe and analyze certain businesses. Being University Qualified in "Customer Relationship Management" and "Retail Management", I appreciate High levels of Customer service. The success of this Hotel and Restaurant, lies in it's team, and their hard work and dedication. True "Managers", lead from the front, and set an example to their staff. As the case with "Samuel" the General Manager, whom always assists his team on the floor. The same can be said for "Marcus" the Restaurant Manager, whom is always "hands on" and working hard on the floor. Such "leadership" sets the tone, for a great team as it will filter down to staff on all levels. Special thanks to "Lydia" the Office Manager, for always being willing to assist in ensuring that guests receive the absolute best, during their stay. Lydia is always courteous and professional. As always, "Marcus" the Restaurant Manager, treated us with extreme courtesy and hospitality. We appreciate your hospitality Marcus, thank you. Thank you to "Molly" from the Restaurant, whom assisted us with with room service, as well as in the Restaurant. It's also note worthy to mention, that it's not only the "Management Team", whom deserve praise. As all team members provided excellent service, during our stay. Thank you to "Housekeeping", for friendly and prompt service. The team at the "Swimming Pool", also provided friendly and prompt service, during our stay, thank you for that. We also appreciated the friendly and professional service, received from the following Restaurant staff: Sam, Peter and Joe. Perhaps, "Marriott" should consider, having this Hotel's "sister" Hotel, "The Sheraton, Chaobai River Hotel's Management and Team, learn about "Hospitality and Service", from this Hotel "Four Points by Sheraton, Gu'an Langfang". As in my opinion, the "The Sheraton, Chaobai River Hotel's Management" is not on standard. The facilities at the Four Points by Sheraton, Gu'an, Lanfang, are on International standard. We always enjoy the Swimming Pool, Lobby Lounge and Outdoor Deck, during our stay. The "Alpacas" are truly amazing creatures and are well taken care of. They truly make guests' stay, more enjoyable. We can highly recommend the Four Points by Sheraton, Gu'an Langfang, to all visitors, "Foreign, and Domestic". This is still our favorite destination, in Gu'an / Langfang and surrounding areas. We look forward to our next stay, see you soon.

Very peaceful and silent.

Good location

房間非常不錯，寬敞亮堂，配置也齊全。游泳池有個給小朋友的熱水池，小孩遊冷了可以泡泡。周邊吃飯停車都挺方便，整體上比較滿意。不足之處一是早餐種類差點意思，感覺再有點煎餃炸雞薯餅餛飩之類比較好。另一個是健身房不太夠用，套裝啞鈴最大才10公斤，業餘的練一下都偏輕，也缺少划船機和龍門架。不過小童樂園很不錯，小動物很有意思，可以好評。

預訂的家庭親子套房，房間面積不小，佈局方正，兩個衞生間使用方便，兩張床四個人睡正合適，電視衹有一台，而且有點小。 自助餐廳裝修不錯，五星級的感覺，就是餐品飲品的種類稍微有點少，不如五星級的豐富。服務人員態度還不錯。 小動物是亮點，山羊水豚兔子孔雀鴿子山雞孩子都特別喜歡，還有室外遊樂園，鞦韆蹦床滑梯爬架到處都是歡笑聲。 屋頂泳池和健身房，設計合理，設施齊全，但是因為節日人比較多，小童池太小都轉悠不開了。主要缺點是小童池水温太高，游泳池水温較低，而且十一氣温已經有點低了，但是空調還在吹冷風，容易感冒。 停車不容易，車比較多，很多時候沒地方停，大家都不想去地下室，因為地下車庫沒有直通到酒店裡。 總體來説很滿意，以後老得來。

酒店環境好、小動物樂園是特色，早餐豐富，就是辦理入住實在太慢了。今年住過了七八次四星級酒店，退房政策是一樣的，最晚入住是三點多，而且電話通知非常及時。這次三點到福朋，五點一刻才拿到房卡，還是我自己去前台問的，工作人員忙到根本沒有時間通知我。十一期間2個前台辦入住登記，明顯人手不夠。

攜程上看了一堆差評，我很忐忑。到了店覺得一切還好啊。首先辦入住的Carrie小姐，和氣友善，看我帶了小朋友提供了很多幫助，特別特別滿意。進了房間，設施雖然有點老舊，但是乾乾淨淨的。十一滿房期間，要些拖鞋牙具，也是很快送達。親子樂園的卡比巴拉很可愛。但是希望改進的地方第一是自助餐，真是沒什麼可吃的，每天還都一樣，三文魚，牛肉之類的全沒有。寧可加點錢，提升一下吧。其次是泳池，本來池子就不大，水也比較渾濁，怎麼還租電動的救生圈。底下有一個小馬達，很硬。那些孩子當船那麼玩，泳池裡橫沖直撞，從游泳的人頭頂壓過去，還磕到了我的胳膊。也沒有工作人員維持秩序。我衹能改成早上六點半去游泳。

房間這個門看起來是兩個房間之間連通的 衞生一般，有灰塵，不是需要酒店，房間裏和走廊裏都有煙味，不適合過敏體質的孩子 電視是不好用的，服務人員説使勁兒拍拍就好了 有羊和水豚，小孩兒可以喂

去北野喜歡指這個酒店，可能是年頭長了，確實有點老舊，而且這次入住後的房間有些臟，是投訴後給換的房間，早餐確實很簡單，非常簡單