Le Grand Bellevue

My partner and I stayed at Le Grand Bellevue ahead of the holidays this past year for a special personal occasion. We had an incredible experience while there. Everything at this hotel is superb. The building, the rooms, the decor, the spa and amenities, the restaurant and bar, the common rooms - everything was absolutely top notch. The most important part of the stay, however, was the staff. We were made to feel extremely welcome beginning even before our arrival, as we were in communication with the concierge asking for assistance with reservations and activities during the trip. Once we arrived at the hotel, we felt quite literally like we were at home. I had requested flowers and a note in the room as a surprise, and the hotel executed the request better than I could have even imagined, even adding extra touches of their own. The warmth and kindness from every member of the staff really made our stay that much more special. From always asking how we were, to recommending hikes in the surrounding area, to helping with taxi services (which makes a massive difference in Gstaad), to the room being made up each day with personal touches for us and the restaurant staff remembering our breakfast orders and drink orders each time we arrived, it made all the difference. I can honestly not think of a single area where the experience could have been improved. Special recognitions to the head concierge Olivier and Sofiia for all of their assistance - thanks to you and the entire team for such a wonderful experience and we can’t wait to return (hopefully this year)!!

Our stay at the hotel was truly remarkable. From the moment we arrived until our departure, every detail was meticulously attended to. The hotel’s ambiance exuded elegance, and the service was exceptional, providing us with a unique experience.

We have booked a short stay in Le Grand Bellevue through a website. Due to unforeseen family problems, we were trying to change the dates of our stay a week before arrival. Instead of arriving on a Sunday, we asked the hotel kindly to move our booking to the Wednesday after. On the hotel website there are still available rooms for the new requested period. We were told that this is a busy season for them therefore the change is not possible. After few email exchange, we told the hotel that we would be flexible with new dates and accept low season stay, according to their availability (on the website, there are available rooms for almost all March, including weekends). A specific negative mention to the Reservations Coordinator who is not trying to make any effort to accommodate our exceptional request for a possible change. This is not cancellation, this is trying to change the dates. Please see attached the photo of the availability on the hotel website.