Locanda dello Spuntino

The best hotels are family owned and operated and this one is no exception. There were three generations on deck. They and the other staff were kind and helpful. Signor Basilio gave me a tour of the wine tunnel labyrinth under the hotel which was fascinating. Don’t be fooled by the rustic construction of this hotel such as exposed beams. Everything about it is quality. From the heavy cutlery and glassware in the restaurant to monogrammed linen sheets on the bed and Bulgari toiletries. The bathroom deserves a special mention, quality fittings and beautiful marble and mosaics. The hot water and water pressure were outstanding. And not a drop of water on the floor. I’ve had many an Italian experience where shower water floods into the bathroom. Special mention to Matteo on reception and the lovely Hungarian cleaner whose name I missed but who combined forces to help me with recommendations and logistics, which is essential if you’re travelling on your own in Italy and without a car. Can’t wait to go back.

Quality family-run hotel with beautiful rooms and lovely bathrooms decorated with mosaics. All very clean. Good breakfast. Airconditioning works well. Excellent restaurant with local specialties. Friendly service. Centrally located in Grottaferrata near the San Nilo Abbey. Also a good base to explore the Castelli Romani. Recommended !

After checking in, we discovered that our room was not the demi-suite we paid for and were promised, and the hotel air conditioning was not working. The staff offered us a room on the first floor, which was a little bit cooler but still extremely warm and even smaller than the room they had assigned us. At that point, we decided to leave and book a room elsewhere. I feel that the hotel completely misrepresented the room, and were trying to take advantage of us as American tourists.

Booked a one night stay on our way south. The positives are the hotel itself is beautiful. Attention to detail in the decor is stunning. Our room most pleasant. Problems were the lack of customer service provided to their guests. I sent an email to request a reservation in the taverna. Never received a reply/acknowledgment and when we arrived at the taverna there was no reservation. We arrived at 8:00 pm and we notified the hotel of the time of our arrival. Parking across the street a fellow in an orange vest helped with our luggage to the door. It was locked. He went to the taverna of the hotel to indicate guests had arrived. No one came to the door. He went a second time - no one came as we stood in the street with luggage. I rang the bell that I then saw and a staff member came to the door. Check in wasn’t welcoming, friendly nor informative. He took our passports and gave us a room key and showed us the elevator. No explanation about breakfast, wi fi, parking, nothing. When we dropped off our luggage to head to the taverna it was apparent we had interrupted his dinner! The taverna is beautiful. Food was very good. However our waiter without asking charged our meal in our own currency rather than euros which is a benefit to the taverna and certainly not to us. Overall the hotel is beautiful but I wouldn’t stay again as there is no customer service.

What a lovely hotel! Very nice older couple is managing it. The restaurant has an unbelievable flair. Food is great! Rooms are clean. You feel like you are in Rome in the 19th century. Nr1 Choice for us when we land in Ciampino next time!

Oh my God! Such an amazing stay! And the best part is they don’t even ask guests to write feedbacks but they are just SO GOOD that I had to ! The staff is extremely sweet and helpful, it has an italian family feeling, very authentic and classy, the rooms are nice and cosy, well maintained and the bathrooms are simply beautiful !! The products you get in the bathroom are Aqua di Parma and don’t let me start about their restaurant !!! Amazing! Only minus is the TV that I couldn’t connect my Netflix on but just go out and experience the beauty of the city no need for TV :) grazie per tutti !