Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only

L’hôtel est moderne et très propre. La plage est belle mais dommage qu’il y a des algues et donc gâche la baignade et la vue. Les photos sont conformes à la description. Le buffet est bon mais ça manque de renouveau. Sinon ras dans l’ensemble.

完美的住宿體驗，酒店採全包式，內在十多間餐廳，提供世界各地不同款式的料理，即使不是飯點，reception 和cafe等都有小吃供應。大推意大利餐廳，住了5天最美味就數他。各項遊樂設施齊備，足夠耍廢幾天也不會悶。酒鬼來到最開心，每天15小時放題任喝。

This is my best place to stay in St. Lucia. The staff is wonderful. I don’t like the fact they they’re not allowed to speak their native languages when guests are present. As a traveler I think it’s important to hear different languages. The place is beautiful.

We had a good time , the people at the reception and the entertainment were great but the waiters in the main restaurant were not attentive at all ( they don’t like their jobs and they are nor welcoming at all ). The food was good at the japenese and steak house restaurant but , the food in the main restaurant was not good at all and almost no choices .

The good- The property was beautiful. We dated in hideaway plus Diamond Club and our butlers Fabian & Benjamin were awesome. So was our housekeeper Ginette. The bad- being locked out of our room due to some system outage. Having to go in an all day excursion without access to any of my cash, my phone for photos/memories, sun visor, etc returning 9 hours later and still locked out. Waiting for 2 security guards to go building to building before we can be let back in. My husband had to know on our neighbors door (honeymooners? Ask to go through their room and swim up pool to get to our swim up pool and come through our patio doors, trek water throughout our room and let me in. But if you leave your room you have to leave the deadbolt open so you can get back in or go through process of waiting for security. Hotel lobby says to put items in safe and leave door open if you want to leave for dinner. The next morning, still not fixed and had to leave open as we head out for another pre-paid excursion. Our butler messaged me to let me know the system was fixed and that we needed to get room key reprogrammed once we returned. After all of that, the hotel only wants to offer a $50 credit towards your balance with them. Not credit for any Marriott. If you have no balance you get nothing for the inconvenience. So glad I booked through ******* and not direct. At least ******* offered me a $400 key cash credit towards my next booking with them. Thank you *******!!!

We had a terrific time at royalton hideaway. We stayed for 6 nights. I really do t understand the low ratings I read before arriving. Most of them seemed pretty petty. The staff was ver helpful, we stayed hideaway diamond club. The Butler service was very helpful, the pool bar tenders at the hideaway were excellent. Good gym. Many food options and yes you need reservations for the restraints at dinner time. -h