Bornmühle

I arrived at night at the hotel, and was checking in with their electronic check in. I kept getting an error “room allocation cannot be completed at this time”, even though I had a reservation. There are nobody to help out, or even a phone number to call. I managed to find a member of the cleaning staff, who informed me that I would have to wait till 6AM, when the reception opened. After waiting in the reception until 5:30AM, a receptionist arrived, and refused to help, as the clock wasn’t yet 6AM. I told him that there was an error in their system, and that the least he could do was assist us with a now extremely late check in. He flat out told us that this was not his problem, and I would have to wait until he found time. My started cursing at me and speaking to me like I’m stupid, and suddenly also refused to speak English anymore. We ended up paying full price for a room we didn’t have access to, and had to wait checking in, until two hours before we had to check out. I didn’t get any excuse or compensation for their faulty check in system, or the time I had to spend without the rightful access to the room I had paid for. I would never recommend anyone to go to this hotel.

I came from Istanbul for a business trip kn 23 26 Jan 2024. There were polite and friendly staff. Dinner was very nice. Rooms were clean. Just there was no any English or other Language channel in the room television or I couldn't find :) The breakfast was quite enough for a Turkish person. Thanks a lot.

Hotel located on a lake, large rooms, excellent bed, fantastic breakfast (the best one ever tasted, even if not too many sweet alternatives are possible). The swimming pool is very nice, indoor, with large windows. Terrace of the restaurant is looking to the lake and a garden with horses... it is a very relaxing place. That's a pity the waiter is so unpleasant, sure not at the same level of the rest of the personnel of the hotel.

Gehobene Küche & Ambiente, Sehr guter Sercvice trotz vieler ausländischer Mitarbeiter, die aber sehr gut eingearbeitet zu sein scheinen. Der Cocktailkurs war toll, Brian hat das großartig gemacht, mit viel Witz und gut ausgewählten Cocktails.

Ich habe am späten Mittag eine Kleinigkeit im Hotel-Restaurant gegessen (Hotelgast im Seehotel Heidehof, fußläufig erreichbar). Es war wirklich sehr lecker und toller Service noch dazu. Wenn ich mal wieder etwas Ruhe für mich brauche, ist die Bornmühle sicher eine Option, um ein paar Tage zu bleiben.

Wir haben nur eine Nacht dort geschlafen und hatten unseren Hund dabei. Das ist wirklich ein Hotel, wo man mehrere Tage bleiben sollte! Es gibt so viel, was man unbedingt mal gemacht haben sollte: Klettern, Tasting, die Sportkurse, der Spa mit Sauna und Massagen etc. Wirklich toll! Es gibt ca. 200 Meter entfernt eine öffentliche Naturbadestelle mit kleinem Steg, was im Sommer optimale Abkühlung verspricht. Wir hatten übrigens ein Blue View Plus-ZImmer mit Terrasse -＞ meine absolute Empfehlung für Hundebesitzer.