Holiday Inn Express Grimsby

Ideal location, perfect for a visit, it suited our needs exactly

Great price great breakfast

酒店沒有拖鞋護髮素洗頭帽牙膏牙刷,全部要自備,如果三人房就沒有椅坐,地方比較細,早餐簡單但都ok可以接受

酒店和早餐都不錯

I'm usually a big fan of Holiday Inn's, had some great experiences whilst travelling - until I came to Grimsby. First of all, why are they charging their customers to park at the hotel? Surely they should get it for free, as we have chosen to stay with them. Anyway, onto the hotel rooms. We checked in seamlessly, got into our room, and it was all fine - just how you expect a Holiday Inn to be. A few hours later, we start hear dripping. The aircon unit had broken, the ceiling had flooded, and the carpet was drenched. We called reception, who then gave us a new room. When I say I had the worst night sleep, it was truly horrendous. The mattress was super hard and springy, they pillows we're flat and extremely uncomfortable - I tried complaining but didn't seem to get anywhere, even when I got home I emailed them directly and nothing was done. Now, onto the breakfast. Dry croissants, stale muffins, broken juice machine, microwaved eggs, and stale bread - what an awful selection. I have stayed at the Holiday Inn in Sunderland many times now and that breakfast selection is EXCEPTIONAL! I was expecting the same replicated here, but how wrong was I. I would strongly refrain from staying here if you want a good night's sleep, and a nice breakfast the following morning - many other better hotels in the area with much better customer service on reception too!

Had a long weekend staying here, our first visit to grimsby. Hotel is very clean we had,standard double.very clean comphy storage to small for 2 people and room would benefit from dressing table and bigger hanging space. Car park costing heavy Good very good staff very good and caring. Would go again close to train station no noise.

The hotel is fine enough despite the noise on a night andbe careful if you have a car, they charge you every time you go into car par and as we didn't know this we got a £60 fine. We tried to dispute this but lady on the phone was rude and didn't really care. I will not be using this hotel again that's for sure

Very good customer service polite staff very clean great breakfast good power shower short walk to town and opposite wetherspoons

Booked through a business account, staff at check wasn’t good. Talked over me when asking basic questions, didn’t tell me anything about the restaurant times or breakfast which was pre paid. Had to ask him to check the notes a few times before he listened, still wasn’t helpful after. Booked a double bed but got a room with to singles ( on a one person booking ) room was noisy as it had an a joining door so I could hear the tv in the other room all night.