Homewood Suites by Hilton Greenville

From the time we arrived on property till we left the entire experience was very positive. Front desk at check-in was friendly, proficient, and professional. Our 1br suite was perfect. Clean and everything worked. What more could you ask for. We enjoyed evenings sitting by the firepit. Breakfast each morning was great. Friendly staff servicing the area and all the food was fresh. Only thing that could make this property better is an indoor pool. We will definitely stay here again on our next trip to Greenville.

Great front desk staff and SUPER friendly breakfast team. There is one sweet and friendly lady preparing breakfast that just made my morning. Sadly I didn't write down her name but she was funny and enjoyable. Wednesday evening is the social hour - I love hotels that do this! One thing I noticed that I've never noticed anywhere else - the staff got to eat breakfast at 9am. I love this! Thank you for supporting your people and letting them enjoy the amenities.

We stayed here one night because we were in town for a funeral. We were awakened about 2 am due to the loud noise on top of the roof which later turned out to be the hvac system. I went down early the next morning and spoke with the manager Jonathan who said he would refund our stay for one night. We are members and booked through a third party so he could not refund us but have points added to our account for the stay. I followed up when I returned home and was promised by Heather that Walter, another manager was adding the points and they would reflect soon. This has not been done. The people are untrustworthy and I will not stay here again!

Not only was the staff friendly and welcoming. They made the entire experience rememberable. It was my first time traveling with my toddler and she was extremely excited to greet the staff and everyone she has laid eyes on. They were very friendly and the room was very clean and cozy. It made me happy to know that the VA was next door just encase I really needed it.

Dirty hotel with bedbugs. Avoid if you can. Zero customer service. The front desk look at you like you are an interruption and they are doing you a favor to serve you. There a Residence Inn across that's way way better. Worst mistake was to decide to try this Homewood suites.