Schulphoek Seafront House

what could be a gem of a hotel destroyed by low staffing and poor management. , seaview rooms have a view to die for apart from good breakfast the management is bad and distrustworthy plus it is difficult to sleep if it rains. Our heating was only acceptable noise when off. The hotel damaged my rental car on entry and since then I have experienced the worst of hotel management with the assistant manager being incompetent and untruthfull. (manager on vacation). Staff are in short supply, to enter the hotel currently you walk through water. I wonder why the owning Gutstadt family allow their hotel to be destroyed by pooor management, it could be so good.

My wife and I stayed at Schulphoek for three days as our honeymoon. The facilities are modern and the spaces are exceptionally clean. Even more importantly the staff are superb - always friendly and approachable whilst always maintaining upmost respect and professionalism. This really is an awesome team that can be proud of themselves! The breakfast offering was comprehensive and delicious, we did however find the lunch/dinner offering a bit light and would recommend a broader offering. Thanks Schulphoek, see you again!

Our room was beautiful with a spectacular view. The staff could not be more helpful. The shuttle bus was a bonus that we didn’t expect. The food was delicious. The only minor downside was the colour (grey) and size of the pool - although it was always spotlessly clean it appeared a bit murky. However, it wasn’t - it was just that it was painted grey.

Beautiful interiors, a truly lovely (and lavish) breakfast, comfort + style, plus warm, friendly staff = FIVE! 'Schulphoek House' certainly earned a top score in my opinion for all the aforementioned and more. There is a small plunge pool, plus a spa and sauna, the gardens are both pretty and functional, you are steps from a coastal walking path, and there is a shuttle that will get you into - and back from - town as needed. [Thank you to Albert for the punctual, safe driving!] Add on that Hermanus is one of the premier whale watching spots on Earth, that you are a short drive from insanely beautiful beaches, plus a 15-minute drive from a world-class wine region ('Hemel en Aarde') and you're winning everywhere *The only query I had with this place is: location. It's somewhat oddly located on a quiet, small suburban street approx. one hour's walk (or 15 minute drive) into central Hermanus. That said, there are some restaurants and other services at this western end of town. All said, highly recommended!

Staff are excellent....

Firstly they gave me a room without balcony as advertised The manager refused tk change my booking to solo traveller and not 2 as my daughter could not accompany me They do not allow ironing in the room and the housekeeper burned my white dress when she ironed it and now I have endless issues to get it resolved. The staff was talking about the burning of dress whilst I could hear them moaning