Baymont by Wyndham Grand Rapids Near Downtown

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Barking Dogs, Low income visitors The Hotel has low income visitors in the parking lot and hotel. The staff allows attack dogs barking all the time at guests to stay. Pool was very good. Gym small, breakfast was limited to bread. 10 minutes drive from Downtown. Low income part of Grand Rapids.

When we arrived, I had already checked in online - I was told I needed to give my CC again, so I did. Never asked if it was something special (there for a birthday) wasn't asked if we wanted to upgrade the room - every time I left the person at the desk was on their phone - one time I walked up to the desk I even had to say excuse me because the desk person (a gentleman) was so engrossed in his phone he didn't even notice I was there - the pool had to have a separate key card, they didn't provide towels at the pool, you had to bring your own, the phone in my room was broken so I couldn't call room service even if I wanted to. The Breakfast was on time, and they left it up for a few minutes past 9, which was nice for those who were on their way out, they could grab something. I had interacted with the cleaning staff on my floor, and they were very, very nice to give me fresh towels (I had the do-not-disturb sign on my door, but they were cleaning, and I asked quickly; they were very, very friendly).

Worst hotel I have ever stayed at. Worst staff. Worst cleanliness. Disgusting doesn’t describe my experience here. Hated every minute. Staff was so rude he should be fired and banned from working hospitality

This place was so unsafe. So many things in my hotel room were broken. The door to my hotel room did not even reach the floor. Do NOT stay here.

Liked the pool area, however would have been nice if they used it for more entertainment purposes. They had video games but weren't working and the pool table was ripped. Our bed wasn't made when we came into our room and the walls needed redone as the paint was peeling and looked rundown. The staff was anazing