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Bekræftede anmeldelser
Placering9.3
Faciliteter9.0
Service9.3
Renlighed9.5
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Alle anmeldelser(118)
Positive anmeldelser(115)
Anmeldelser med billeder/video(35)
Fantastisk service(23)
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Fantastiske værelser(14)
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I nærheden af shoppingområde(7)
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Negative anmeldelser(3)
Luxe Traveller
Grand-2-personersværelse
Overnattede i mar. 2025
Solorejsende
17 anmeldelse
8.5/10
Meget god
Slået op den 19. apr. 2025
Room was well maintained and dated for a hotel that has been open for a long time. The hotel itself is huge with over 7 restaurants. Had a room with the Tokyo tower view which was a plus. Breakfast at the French kitchen was good but small considering the size of the hotel.
Oversæt
Anonym bruger
Værelse med kingsize-seng og udsigt
Overnattede i feb. 2025
Solorejsende
2 anmeldelse
5.0/10
Slået op den 19. maj 2025
Misleading room type - Paid for view but got nothing
Booked and paid extra for "Panoramic Ocean View Room"but was assigned a standard room facing parking lot. Didn't raise immediately due to late check-in, but this is unacceptable. Requesting partial refund for the price difference or a future stay compensation.
Oversæt
Lin Ling
Grand-2-personersværelse
Overnattede i jun. 2025
Solorejsende
4 anmeldelse
10/10
Enestående
Slået op den 22. jul. 2025
Polite & helpful staff. Nice dining options with great services.
Oversæt
Gæstebruger
2-personersværelse med udsigt
Overnattede i dec. 2024
Familie
5 anmeldelse
10/10
Enestående
Slået op den 4. feb. 2025
Good stay
Oversæt
James
Værelse med kingsize-seng og udsigt
Overnattede i dec. 2024
Par
6 anmeldelse
9.5/10
Vidunderligt
Slået op den 28. jan. 2025
The staff seems eager and happy to help, anticipating your needs.
We used to stay at the Capital Hotel, which is also a wonderful hotel but with less convenient location.
Oversæt
Yu Ling
Grand-værelse med kingsize-seng
Overnattede i apr. 2025
Forretningsrejsende
42 anmeldelse
10/10
Enestående
Slået op den 30. maj 2025
solo business trip, everything ok with my stay, all smooth.
Oversæt
Minion
2-personersværelse med udsigt
Overnattede i jan. 2025
Rejs med venner
21 anmeldelse
10/10
Enestående
Slået op den 13. mar. 2025
It was really nice staying there. Thank you so much. Everything was perfect!
Oversæt
GSF
Grand-værelse med kingsize-seng
Overnattede i jun. 2024
Solorejsende
6 anmeldelse
8.0/10
Meget god
Slået op den 14. jul. 2024
Newly renovated rooms & beds, common area very clean & nice.
Oversæt
Nori me
Grand-værelse med kingsize-seng
Overnattede i maj 2025
Par
3 anmeldelse
9.0/10
Fantastisk
Slået op den 1. jul. 2025
great service
Oversæt
Gæstebruger
Værelse med kingsize-seng og udsigt
Overnattede i okt. 2023
Par
7 anmeldelse
8.0/10
Meget god
Slået op den 18. nov. 2023
Good location linked to a mall although a little far from metro.
Svar fra overnatningssted: Warm greetings from Grand Hyatt Tokyo. Thank you very much for staying with us and for sharing your thoughts about the experience. Please accept our sincere apologies for the issues that you experienced with your room during your stay with us. We deeply regret that you were unable to sleep well during your stay; it certainly was not our intention to leave this kind of impression. We have shared your comments with our team and will do our best to improve our facilities so that all guests can experience a peaceful stay with us.Thank you very much for visiting Grand Hyatt Tokyo. We hope to welcome you back to our hotel in the near future.Best regards,Grand Hyatt Tokyo