Seda Club Hotel - Small Luxury Hotels

We spent four unforgettable days and three nights at the Seda Club Hotel in Granada. From the moment we arrived, the service was impeccable, with Ms. Martha providing a warm and welcoming reception that instantly made us feel at home. The personalized check-in process with Martha was exceptional, complete with a welcome drink and detailed information about the hotel's offerings and local attractions. Her kindness, patience, and respectful demeanor left a lasting impression. The breakfast crew, particularly Rafael, were outstanding. Despite attending to multiple tables, Rafael provided swift and efficient service. We also appreciated his exceptional service during dinner on one of the evenings. Special mentions go to Pablo, who provided excellent service on our departure day, and Imma, who made our checkout process smooth and warm. The concierge team, who assisted us with our bags and escorted us to the taxi, were also noteworthy. The staff at Seda Club Hotel truly made our stay special. Our beautifully decorated hotel room showcased evident thought and attention to detail in its design. Every corner of the room featured fine touches and small details that added to its charm. One minor suggestion for improvement: the coffee and kettle cabinet was slightly cramped, and we were concerned that the steam from boiling water might affect the glass shelves and surrounding food. Overall, our stay at the Seda Club Hotel was truly memorable, and we highly recommend it to anyone seeking exceptional service and accommodations in Granada.

地點：位於格拉納達的Downtown，出門去大教堂、阿爾罕布拉宮步行都是10-15分鐘，周邊有很多當地餐廳可供選擇。 服務：這是西班牙旅程中唯一一家主動聯繫我，並詢問旅程安排的，根據抵達時間提前安排了房間，無需等待；並且推薦了阿爾罕布拉宮的導遊和洞穴弗朗明戈舞演出，幫忙預訂後可以統一在酒店Checkout時結賬，非常方便。值得一提的是導遊Jesus Gutierrez Aparicio非常優秀，英文講解，由於他自己是當地人，所以分享了很多格拉納達的故事。出行可以讓酒店幫忙叫出租/預訂去機場等等。 房間：訂的帶Patio小露台的房間，對男士很方便…房間空間合適，可以攤下兩個大箱子，房間裝飾很有特色。還有贈送的1小時SPA，需要提前預約，這個一般般，水温不夠熱。Massage是和外面的按摩師合作，所以也需要提前預訂。 早餐：早餐樣式選擇挺多的，很喜歡Benedict，早上如果有行程建議在酒店吃，西班牙很多餐廳開門得晚。

離店後發現按金沒有退回，直接扣了200歐，聯繫他們説損壞了吹風機，説了沒有摔到，用的也好的，我們沒有損壞，但他們堅持是我們損壞了吹風機，我也沒有收到圖片或者視頻，連哪個房間的也沒有告知，而且是200歐全扣