Gæstebruger
27. oktober 2021
First morning of our stay, there was no hot water due to issue with water heater in hotel. Second day, when I finally got to take a shower, the shower hose fell apart and we had water pouring out all over the place. The safe didn’t work for the whole duration of our stay, and receptionist advised that it needed batteries but eventually they discovered it was broken so they had to manually open and close it for us each time we needed to access it. Air conditioning didn’t work properly for no apparent reason. Shabby, old fashioned rooms and very run down exterior. When I complained to reception staff upon departure, I was told there was nothing they could do for me, regardless of my list of complaints which they had been notified of throughout the stay. Had there been any other accommodation available, I’d have moved on day two, but being a busy bank holiday, meant there was nothing available, so I was stuck there! The only redeeming factor was that the cleaners did a decent job daily. Very unsatisfactory stay!
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