Grace Bay Club

My husband and I visited Turks and Caicos for the first time to celebrate a big milestone birthday. The Grace Bay Club was a perfect place to do so. We stayed on the residence side which is very quiet (actually the entire resort was quiet) but given it was the first week of January it was quite quiet. Leaving two very high-stressed jobs back home my husband I spent the first two days staring at the water. Not reading, not talking, hardly eating. Our souls needed time for silence and restoration. This was achieved. The water color cannot be explained. It is the most beautiful array of blues I’ve ever witnessed. Pictures will never show its true majesty. The sound of the waves makes you fall asleep. I was greeted one night in my room with birthday balloons, delicious cake and champagne and a bottle of wine. I also received free dessert at dinner the first two nights to celebrate. Thanks to Fredna and Fritz for making me feel special. Fritz and Fredna were our personal Concierges and they made sure we had everything we needed. My husband became very ill and they got us in touch with the on call physician for the resort and to a clinic the next day along with a ride there. The GM called us to make sure he was OK. Everyone was so kind and concerned. All fake? Nope. Not for a minute. This IS Grace Bay Club. It’s a community of guests and staff and if you can get yourself to slow down and join in, you find yourself being swept up into island time and feeling like you are living in a small quaint town where you know everyone. You will not be able to push your frantic stressed out lifestyle on these people. Instead, they will slow you down so your soul can be restored. Which leads me to the reviews I’ve read and caused me concern before I got there. Regarding service. How do I say this without offending anyone. If you think you are going to make them move faster, bring your drink sooner, deliver perfection to you at the snap of your fingers, then you are missing out on the whole point of being there. You are bringing your high stressed life to a place that refuses to buy into that way of thinking. And if they DID it would ruin your stay. So all the complaining about waiting - that’s on you. I feel bad that you couldn’t (yes couldn’t - it’s a choice) get to enjoy the greatest gift of all - no time constraints. To Amado & Jim on the beach, we will miss you most of all. Thank you for helping us decompress. For excellent margaritas and good conversation. For caring about my husband when he was sick. Garth, for finding those diet cokes when we needed them so badly. For Sonny and Stanley at breakfast, we enjoyed getting to know you both. Your smiles always brightened our days. I know I’m forgetting names but thank you to all the staff. We noticed. To all the beautiful young families that played on the beach and made me smile thinking of my children when they were younger. To the beautiful grounds and the good mornings from staff. To housekeeping th

We have been staying at Grace Bay Club for many years and The Grill is one of our favorite restaurants! The food, the casual atmosphere and mainly the staff, Anie, Tracey and especially the manger, Tavares all outstanding. Tavares makes you feel like family. His friendly personality makes your day. I would recommend The Grill to anyone. You won't be disappointed!

This was my first time visiting Turks and Caicos and I came with a girlfriend. This is quite possibly the best vacation I’ve ever taken. And it is entirely due to our experience at the Turks and Caicos Grace Bay club. At the airport, we were received by a hospitality agent from the club, who stayed with us until our driver came. We were then welcomed at the club by very welcoming front desk staff. Shortly after this, we were given a welcome drink, and then we met our personal concierge team, Antonio and Trey. Antonio gave us a tour of the property, and arranged for our bags to be delivered to the room. The stay was one of the most relaxing and enjoyable experiences I’ve had and I have traveled around the world and stayed at many different hotels and resorts. Our room was beautiful and spacious, and the housekeeping staff are meticulous. The number of available excursions both complementary and those that you can pay for and arrange off of the property were numerous. Antonio and Trey helped us arrange private horseback riding and sunset sail. Anytime we had any questions or concerns, Antonio and Trey were there to answer us and help us through WhatsApp and in person. The use of the WhatsApp chat was extremely helpful and convenient. They also came by to see us at breakfast (which was included in our stay) every day and made sure that we were comfortable and happy. They also made reservations for us at restaurants when we weren’t able to arrange them ourselves. The facilities are amazing, the pool at the adults only building was so enjoyable, the resort itself was actually very quiet for the week. We even managed to enjoy the estate pool due to some very helpful staff. Everyone was so friendly and helpful. The food was excellent, including the Infinity restaurant which we visited multiple times. We also enjoyed a complimentary cocktail party and afternoon tea. We also enjoyed relaxing massages and treatments at the spa. The gym was also very nice with lots of equipment including peloton bikes and tread, an attendant and fresh towels (Dry and cooling) as well as water and some fruit. Antonio and Trey really went above and beyond when our flight home was unexpectedly canceled, and were able to arrange for us to return to our room, after we had checked out, and helped us get some rest during what became a very long travel back home. They are both friendly, responsive, professional and very very nice. I would without hesitation stay here again, and plan to in the near future. While the resort and staff were top notch, it was Antonio and Trey that really took our experience to the next level. Thank you both!!!