Grace Bay Club

Spacious accommodations in the Estate section, friendliest staff of all our Caribbean vacations (beach, restaurants, housekeeping). Good food all around. Fredna and Fritz, our concierge staff, made sure we were taken care of at every turn.

This was the best vacation we ever had. The great experience started from the very beginning of our stay. Riquel from the front desk was helpful throughout our stay and always helped us with every need. Our concierges, Fredna and Fitz were attentive and compassionate. They were professional and thoughtful with great ideas and quick follow through on requests. We spent a lot of time on the beach and the team that provided service there was also kind and professional. Amado, Jim, and Richie were kind and always anticipated our needs. The team that served us at the Grill for breakfast was great. Alissa was at the welcome desk and greeted us each day and remembered us. Elmina was our server each day and she was amazing. She was attentive and knew what we needed each day. She never rushed us and made us feel very welcome. The property was so peaceful and beautiful. It gave you the right amount of island beauty and luxury. The room was nice and spacious and had an amazing view of the clear and beautiful ocean and beachfront. My mother and I were here to celebrate our birthdays and it truly was the best place to celebrate. We will absolutely be back soon. This place is the definition of paradise.

My husband and I visited Turks and Caicos for the first time to celebrate a big milestone birthday. The Grace Bay Club was a perfect place to do so. We stayed on the residence side which is very quiet (actually the entire resort was quiet) but given it was the first week of January it was quite quiet. Leaving two very high-stressed jobs back home my husband I spent the first two days staring at the water. Not reading, not talking, hardly eating. Our souls needed time for silence and restoration. This was achieved. The water color cannot be explained. It is the most beautiful array of blues I’ve ever witnessed. Pictures will never show its true majesty. The sound of the waves makes you fall asleep. I was greeted one night in my room with birthday balloons, delicious cake and champagne and a bottle of wine. I also received free dessert at dinner the first two nights to celebrate. Thanks to Fredna and Fritz for making me feel special. Fritz and Fredna were our personal Concierges and they made sure we had everything we needed. My husband became very ill and they got us in touch with the on call physician for the resort and to a clinic the next day along with a ride there. The GM called us to make sure he was OK. Everyone was so kind and concerned. All fake? Nope. Not for a minute. This IS Grace Bay Club. It’s a community of guests and staff and if you can get yourself to slow down and join in, you find yourself being swept up into island time and feeling like you are living in a small quaint town where you know everyone. You will not be able to push your frantic stressed out lifestyle on these people. Instead, they will slow you down so your soul can be restored. Which leads me to the reviews I’ve read and caused me concern before I got there. Regarding service. How do I say this without offending anyone. If you think you are going to make them move faster, bring your drink sooner, deliver perfection to you at the snap of your fingers, then you are missing out on the whole point of being there. You are bringing your high stressed life to a place that refuses to buy into that way of thinking. And if they DID it would ruin your stay. So all the complaining about waiting - that’s on you. I feel bad that you couldn’t (yes couldn’t - it’s a choice) get to enjoy the greatest gift of all - no time constraints. To Amado & Jim on the beach, we will miss you most of all. Thank you for helping us decompress. For excellent margaritas and good conversation. For caring about my husband when he was sick. Garth, for finding those diet cokes when we needed them so badly. For Sonny and Stanley at breakfast, we enjoyed getting to know you both. Your smiles always brightened our days. I know I’m forgetting names but thank you to all the staff. We noticed. To all the beautiful young families that played on the beach and made me smile thinking of my children when they were younger. To the beautiful grounds and the good mornings from staff. To housekeeping th

We recently returned from our first trip to Turks and Caicos. The Grace Bay Club exceeded our expectations. We stayed in an Estate Four-Bedroom Residence which provided plenty of room for our family of five. Although we did not cook anything, the convenience of a full kitchen was a big plus and it was also convenient to have a washer and dryer in the room. Our concierge team, Fredna and Fitz, were very attentive and couldn't have been more helpful. We touched base via WhatsApp, and they did everything from make our dinner reservations to coordinate our off-property dining and activities. They provided exceptional service and made it possible for us to relax because they took care of the details. At the beach, we opted to use the cabanas which cost extra unless you order lunch. There was enough shade to give us an occasional break from the sun and enough space for everyone to stretch out. Amado and Jim kept the drinks flowing and took care of us for the week. We were grateful for their kind attention. The dining on property was convenient and the food options were good. Breakfast was included with our room and consisted of a well-stocked buffet. They could also whip up things like pancakes and omelettes to order. Dinner was also a great experience. The Infiniti restaurant and the Grill were the places where we dined most often. We had great meals in both restaurants. Overall, this was a superlative experience! We will definitely be back.

Excellent service. We enjoyed our family vacation at Grace Bay. The Residence, hotel amenities and especially staff contributed to our exceptional experience. We will be back!

My husband and I stayed at Grace Bay Club for our Honeymoon and this place did NOT disappoint! From the moment we arrived, we felt truly cared for. Our personal concierge Fredna truly made us feel special and made sure all of our needs were met. They even decorated our room with roses! The resort was quiet in the best possible way. We can’t thank all the staff enough, specifically Fredna, Beatrice at The Grill (who even gave us a bag of rice for my husbands water damaged phone!!) and Elijah at the front desk. We left truly feeling like family and without a doubt will be back again. If you’re considering staying at Grace Bay Club, do it! You won’t regret it.