Windsong on the Reef

There were huge roaches in our room. There is no continental breakfast as advertised. Only bagels coffee or fruit. Staff was pleasant. Will not recommend

I checked in late do to weather it was not a issue the hotel was very accommodating when I finally arrived will stay here again would recommend

Reset was very nice. Beach is great and the pools are very clean. Room is very clean. Master bed was very comfortable but our daughter did not like the pull out couch. The hotel restaurant was good. Continental breakfast was filling and good.

Overall we enjoyed our stay at Windsong. The property is beautiful and the access to the reef made snorkeling easy and enjoyable. Charging $5 a day for snorkel gear seemed a bit predatory. All the other watersports are free and the staff are helpful when you sign them out. The beach is thin and morning chair and cabana battles made securing a spot on the beach unnecessarily stressful. Breakfast service was often slow, but the option to take it to go from the coffee bar was great on the day we booked excursions and had a timeline. The rooms are big and comfortable. We stayed in a bungalow, which had a full kitchen and everything you could need to cook, laundry with detergent tablets, and plenty of towels, shampoo, shower gel, etc. We did have some trouble with the door lock, but the staff were quick to come help. The pools are gorgeous and the servers on the beach and by the pool were friendly and attentive, especially Omar. Garey and Abiel greeted us warmly when we checked in at the lobby and bar, and the front desk staff were helpful and efficient. The gym was well appointed and spotless. It was helpful to rent a car as the hotel is a short drive to more action in Grace Bay. There is plenty of parking on site. We walked along the beach to the nearby Wymara restaurants for dinner and to Somewhere Cafe next door, which was a wonderful, casual, budget- friendly choice for lunch and dinner with excellent service. Overall, we're happy with the choice to stay at Windsong.

Everything was too-notch and clean. Location on the island is perfect - especially if you are willing to rent a car and visit the local beaches. Best reef and snorkeling - with equipment available for a small fee. The appliances were all new and they kept coffee and necessities well stocked. We would recommend this hotel for any visiting Turks and Caicos.

Hotel was great; however, some of the staff were rude, and their attention towards other guests of different races was obvious. We were treated like we were staying there for free. Some of the staff were very nice, and their attention was amazing. Unfortunately, I will have to say they need to work a lot on their people skills to make every guest feel welcomed and not like some are welcomed and others like me and my family were not.