Ocean Club Resort

The Ocean Club was exactly what we needed to relax and enjoy the beautiful Grace Bay beach. All of the staff were very friendly and helpful. The Cabana bar and grill by the water had great drinks and the food was excellent. The grounds were well maintained and the pools were clean and relaxing. We took bikes into town one day for a stroll around the shuttle service between resorts was also helpful. Highly recommend a stay at this resort.

Thought the property was great, everyone was very accommodating. feedback I have is the mosquitos. They were in our room and everywhere - we were eaten alive! It would be nice if there was more a common area with activities.

We were expecting it to be a little nicer based on the price we were paying. I called to specifically request not to have a 1st floor room and they put us in a 1st floor room that was dusty, tv didn't work at first, shower was hard to turn off. They had us look at a higher floor room that turned out to be occupied. Then waited to see a larger unit on a 2nd floor that we ended up taking at a much higher price, after many hours of travel. Decor was a little dated but workable. Staff is very nice.

the room we had was very nice and spacious,only thing was the roof leaked when raining and a switch for the bedside lamp didn`t work, workers at the reception were very friendly.Only a couple of workers at the pool bar/restraunt were friendly, most were very unfriendly and acted like they didn`t want to be there

My first time in TCI and it was an absolute dream. Went on a solo trip for my birthday. My room was very clean and had a washer n dryer which was very convenient after the beach. The outside patio was covered so you could also open the door at night and hear outside noise w/O worrying about mosquitoes. Some things I didn't like: charged $40 instead of $20 for the taxi ride from the airport because I was traveling alone. My room had a shower and no bathtub. The East property is not close to things like the West property so you have to pay a lot of taxi fares to do stuff. The front desk receptionist also were not entirely helpful. They would only offer what you would ask and didn't give outside of the box suggestions. I also almost died of thirst one night because there weren't any water on the property or in the room after hours. The restaurant was also understaffed so couldn't provide room service. All in all though, my time spent on the island was an absolute dream!! Can't wait to go back!

Great except for the Rats! Although the room was spacious and comfortable, the staff very friendly, and the amenities are great we have to give a poor rating due to the issues we had with rats. The rooms were very clean but at night a rat was found running through the room and kitchen. It jumped up on the counters and ran under the sink. The hotel staff were kind and tried to remediate by closing a hole under the sink and supplying a trap but they did not offer to move us. 2 nights later the rat reappeared. We had two sleepless nights. After the 2nd incident it took us nearly an hour to find security. They were kind enough to find us a new room but it was a tight fit for 3 adults to share a queen bed. They offered to see if there was another room in another building with a sofa bed, but it was so late we stuck with what they offered. Hopefully they can address the pest problem for future guests. Note as we left and shared our concerns with the front desk, we were told the property manager would call us but they still have not done so.