Transatlantik Hotel & Spa - Ultra All Inclusive anmeldelser

Arrived here to a nice welcome. Asked if I would like to upgrade the room for a cash charge. Saw the room and didn’t like it and so they showed me the room. I was allocated (standard room) and it was on first floor overlooking a roof and we literally couldn’t see anything accept a huge roof. I did pay extra 26£ per person for a pool side veiw on booking with love holidays, which didn’t show up on their system, just said standard room. So he showed me another room on top floor which was the same standard room just had a view. I was changed an extra £35. I paid it because I didn’t want to be stuck on first floor. Also one of our party didn’t come and we lost £1500 on our holiday. But they didn’t seem to mind and still charged me £35… I’m glad I did as the view was amazing could see the sea and the mountains… Hotel has wear and tear which is fine. But isn’t the cleanest. When we came to the room there was dust on lamps. Smeared mirrors, dirty skirting boards and finger prints on tv. So no deep clean for new arrivals. Food was standard for an all inclusive, always found something to eat. Beach was amazing, sea was lovely. it wasn’t an issue walking a few minutes out of the hotel to get to it. Main pool way too loud and busy and the quiet pool only has 8 sun loungers. Wish there were more pool options. Pool area clean and staff work hard. If you want a place at the main pool You need to put your towel out about 6.30-7am and there is no garantee that it will be there when you arrive to sit. We opted for the beach as if you get there at 10 it’s no issue with sun longer… Resurant isn’t that nice. It’s very busy at times and the tables are a bit dirty and same place mats are used and not really cleaned. Ice cream was always melted so I didn’t bother to get any. There are not enough places to get drinks at night so have to Que up. We don’t drink alcohol so we were always waiting for people who were ordering cocktail drinks. Often there would only be one bar man. If you like a loud holiday this is definitely for you. As the pool is loud all day with loads of activities going on.. But if you want peace and a bit of quiet it’s a bit hard around the pool…. most people here are Russian and I only saw 1 other English family in the whole two weeks we were there. The staff don’t really speak English. I don’t mind as I generally keep myself to myself anyway but I went with my daughter who is 15 and would have liked to make friends and was difficult as no one spoke English and the women and girls seemed a bit rude they look you up and down all the time. We got so used to it and it just made us laugh. It was nice to have a bit of atmosphere outside with all the shops. If you want to buy any extra snacks you need to walk about 10-15 minutes to the cheaper supermarket as the ones outside charge triple the amount for Doritos and crisps etc… The people in the shops outside get a bit annoyed when you don’t buy stuff. I was hoping for some bargai